Account Specialist

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Chiesi is an international research‑focused biopharmaceutical group with 90 years’ experience, operating in more than 30 countries, headquartered in Parma, Italy. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. We research, develop, and market innovative drugs across our main therapeutic areas, supporting neonatology, organ transplantation, rare diseases, and respiratory conditions.

As a Benefit Corporation and a certified B Corp, we embed sustainability in our bylaws and continuously measure our impact. Diversity and inclusion are at the heart of who we are, and we are a vibrant ecosystem of passionate, talented individuals united by strong values and unique perspectives that help us continuously challenge the status quo for the better.

• Competitive salary
• Sales target‑related bonus
• 25 days leave plus two additional paid well‑being days
• Group personal pension scheme with flexible contributions
• Private medical and dental insurance
• Group life assurance
• Employee assistance programme
• Salary sacrifice and employee discount schemes
• Annual high‑performance incentive awards
• Enhanced maternity, paternity and adoption policies
• Paid carers leave
• Professional development opportunities
• Flexible smart working
• Two dedicated volunteering days per year

We have an exciting opportunity for an Account Specialist to join our AIR Field Sales team, covering Bradford. At Chiesi, our people are at the heart of what we do and achieve.

Act as the single point of contact for the customer, working in partnership to facilitate the creation of solutions that meet customer needs and Chiesi’s objectives. You will increase company revenues through promotion of Chiesi’s AIR Portfolio in accordance with the UK marketing plan and locally developed customer plans.

• GPs, Practice Based Nurses, Practiced Based Pharmacy, Health Care Assistant and other relevant decision makers.
• GP Practices
• Primary Care Networks / Practice Clusters

• AIR portfolio
• B Corp & Sustainability – shared agendas

• Serve as Chiesi’s single point of contact for the customer, guiding them to key functions such as education, medical support, co‑creation partnerships, and value‑add opportunities.
• Act as Chiesi’s Ambassador for Voice of the Customer – listen, learn and act by responding to customer needs and feedback.
• Promote the Chiesi AIR portfolio, in collaboration with customers.
• Implement UK marketing strategies.
• Develop account plans for target PCNs, practice clusters and individual practices.
• Develop customer partnerships, enabling Chiesi to be a respiratory partner of choice.
• Pioneer both digital and face‑to‑face interactions, embracing new technology and platforms by utilising customer insights.
• Empathise with customers, recognising their challenges and working to support appropriate co‑created solutions.
• Tailor the Chiesi AIR portfolio to the customer agenda.
• Deliver KPIs, including Sales, NPS, Project Delivery, Customer Satisfaction.
• Adhere to the ABPI Code of Practice and Chiesi’s policies, procedures and Company Values.
• Contribute and support the UK Affiliate in pursuit of its B Corp credentials.

• Strong understanding of the NHS and customer priorities.
• Track record of delivering consistent sales results in accordance with set targets.
• Advanced selling and presentation skills.
• Robust clinical and market knowledge.
• Effective planning skills, through Key Account Management techniques.
• Business planning skills, including the ability to produce business proposals/cases as required.
• Strong interpersonal skills with an ability to develop long term relationships across key customer groups.
• Critical reasoning skills – capable of interpreting and subsequently using available data sources to enhance the effectiveness of customer planning.
• Robust IT skills.
• Full UK driving licence (with no more than 6 penalty points for new entrants).
• ABPI examination or working towards.

• Project Management and Account Planning
• Strong interpersonal skills at all levels, both externally and internally.
• Analytical skills
• Strong decision making
• Affinity for digital media
• High levels of empathy
• Excellent In‑Call Quality
• High Level of Disease and Product Knowledge

Field based – Bradford.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Pharmaceutical Manufacturing

Chiesi is an equal‑opportunity employer committed to hiring a diverse workforce at all levels of our business.

We are committed to an inclusive recruitment process and will provide reasonable adjustments upon request.

If this sounds like the next step in your journey, we’d love to hear from you!