Practice Manager

Areyou the Practice Manager we are looking for?

An exciting opportunity has arisen at Ashcroft Surgery for a dynamic, strategic,and financially astute leader to guide our well-established and forward-thinking practice into its next chapter.

Weare looking for someone with excellent strategic vision, strong financial experience, and proven problem-solving skills. You will be an outstanding communicator, able to build strong relationships within the practice and acrossour wider PCN. Just as importantly, you will be friendly, approachable, and committed to maintaining our positive, family-oriented culture while ensuring we continue to deliver high-quality, compassionate patient care.

Teaching and training are central to our identity. We are proud to support GP trainees,medical students, and student nurses. If you are curious, eager to learn, and enthusiastic about driving innovation and excellence, we would love to hearfrom you.

The Practice Manager will report directly to the Partners and be responsible for the overall management of the practice. This includes:

• Ensuring financial sustainability and profitability
• Leading and motivating staff across clinical and administrative teams
• Maintaining a safe, effective, and cohesive working environment
• Developing and delivering a clear long-term strategic vision

Ashcroft Surgery is a well-established, purpose-built practice (since 2009) serving 9,000 patients in Eccleshill, North Bradford close to the stunning Yorkshire countryside.

• 5 Partner GPs (part-time)
• 1 ANP
• GP Registrars & Medical Students
• Management & Admin Team:
  Practice Manager, Deputy Manager, 2 Admin Team Leads & admin team
• Active member of the Five Lane Ends PCN
• Rated Good by the CQC

Key Responsibilities

Operations

• Oversee day-to-day operations
• Oversee all clinical rotas & trainees/ medical students rotas
• Line management responsibility for all clinical and administrative staff
• Lead change and continuous improvement initiatives
• Ensure compliance with PMS, PCN, QOF and NHS contractual obligations
• Maintain CQC compliance and inspection readiness
• Develop and maintain business resilience planning
• Chair meetings and ensure effective communication across teams

Staffing & HR

• Lead recruitment, retention, and succession planning
• Implement effective appraisal and performance management systems
• Ensure HR compliance including disciplinary and grievance processes
• Support staff development and training
• Manage complaints in line with current legislation

Finance

• Lead quarterly financial reviews with Partners
• Oversee practice accounts and year-end submissions
• Monitor QOF performance and income streams
• Manage payroll, PAYE, and pension contributions
• Budgeting, cash flow forecasting, and financial planning
• Oversee health & safety compliance and risk assessments
• Manage premises maintenance, repairs, and security
• Ensure effective stock, equipment, and supplies management

Communication

• Develop and deliver an effective internal communication strategy
• Produce quarterly internal newsletters
• Represent the practice at external meetings

• Good standard of education to A Level standard
• Degree in healthcare or business

• Experience working with in General Practice/ Healthcare
• Relevant Business, Finance or Management experience
• Experience of accounting procedures including budgeting and forecasting
• HR recruitment and performance management experience
• Experience leading and communicating with large multidisciplinary teams
• Experience developing and implementing projects
• Strategic business planning and workforce development experience
• Knowledge of health & safety legislation and building compliance
• Experience preparing for CQC inspections

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.