Building Services Manager

A place to make things happen

Location:

Bradford, Hybrid with travel around the Yorkshire region and other Accent offices as required.

Salary: £56,022 per annum plus £1,250 essential user car allowance.

Permanent, 35 hours per week, Monday – Friday 9am to 5pm, on call rota.

We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.

As our Building Services Manager, you’ll play a vital role in shaping the quality of life for thousands of customers by ensuring our properties are well-maintained, compliant, and delivering value for money. You’ll lead and inspire a regional team responsible for delivering responsive and void maintenance services. Acting as the technical lead, you’ll:

• Oversee health and safety compliance, including HHSRS and Awaab’s Law.
• Manage contractor performance and ensure service delivery meets high standards.
• Drive value through effective contract management and leaseholder consultation.
• Use your expertise in buildings, construction, and Schedule of Rates (SORs) to influence decisions and improve customer outcomes.
• Your leadership will directly impact customer satisfaction and safety, making a real difference to the communities we serve.

This is more than a management role – it’s a chance to lead with purpose. At Accent, you’ll find a place to lead, a place to grow, and a place to make a lasting impact. Your decisions will help keep homes safe, improve customer experiences, and shape the future of our maintenance services.

The spot salary for the Building Services Manager post is £56,022 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements will start 5% or 10% below the spot salary. You’ll also receive an essential user allowance starting at £1,250 per annum.

• HND/HNC or a similar professional qualification (e.g., City & Guilds) or substantial experience in property management.
• Strong communication skills, including the ability to write clear and concise reports.
• Proficiency in MS Office and other relevant software for property management.
• Problem‑solving skills with a track record of resolving complex construction and maintenance issues.
• Leadership and team management experience within a construction or property maintenance environment.
• Knowledge of current legislation concerning landlords’ obligations and health and safety in property maintenance.
• Understanding of leaseholder consultation processes and relevant legislation, such as the Party Wall Act.
• Excellent customer care skills with a commitment to equality, diversity, and inclusion.
• A full UK driving licence and access to a vehicle. Extensive travel across Accent sites and estates is required.

A DBS check will be carried out for the successful applicant to ensure compliance with our safeguarding standards.

We want your candidate experience to reflect who we are – a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect – A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Planned date: 26th January via Teams.

Stage 2: A Place to Show Your Strengths – A behavioural and scenario-based interview focused on how you apply your knowledge to real‑life situations. You'll be asked to complete a Congruity Questionnaire in advance.

Planned date: 3rd February at our Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

We have big ambitions. That means we need people who are driven to succeed and eager to…