Modern Workplace Solution Specialist

Modern Workplace Solution Specialist

Contract Type: Permanent

Location: Bradford, Chatham, Petersfield

Working Pattern: Hybrid (usually a couple of days a week in the office) – we welcome part‑time and flexible arrangements and will aim to match your current flexibility where possible.

We care about your wellbeing, not just your work. Our benefits are designed to support your life, your health and your growth:

• Holidays: 25 days (rising to 30) + buy/sell up to 5 days + swap up to 4 bank holidays.
• Pension: Up to 10% employer contribution.
• Enhanced Leave: Enhanced maternity (post‑probation), 4 weeks’ paternity, and paid neonatal & carers leave.
• Workations: Work abroad for up to 20 days a year in approved countries.
• Birthday Leave: Your birthday off paid.
• Learning: Access to Linked In Learning for all colleagues.
• Financial Wellbeing: Free Snoop Premium subscription.
• Healthcare: Self‑pay Denplan & optional Private Medical Insurance.

In this role you’ll work at the heart of our Modern Workplace function, collaborating with a wide range of teams to deliver a seamless and secure colleague experience. You’ll build strong relationships with Infrastructure, Engineering and Architecture teams to help shape and enhance our technology platforms, while working closely with key service disciplines including Support, Service Delivery and Service Assurance to maintain strong operational performance.

• Manage the Modern Workplace experience across company endpoint and mobile environments; reports into the Modern Workplace Lead.
• Operate as part of the centre of excellence across the Full Stack of Microsoft Office 365 and Cloud‑hosted services and be key to the Vanquis Banking Group adoption throughout the M365 roadmap.
• Provide BAU management of the company’s existing mobile endpoint solutions for laptop, tablet, mobile, Surface Hub and Microsoft Teams Rooms devices using Microsoft Intune, Windows Autopilot and Apple Business Manager.
• Manage incident and request queue for Modern Workplace including Azure Virtual Desktop and W365 (Salesforce).
• Complete low‑level design documentation relating to Modern Workplace projects, ensuring that key documentation is captured and signed off with relevant stakeholders before services are transitioned into production.
• Provide support for project co‑ordination, imagery, re‑imagining PCs, break/fix scenarios, acting as an escalation point for desktop‑related incidents.

• Previous experience in a Modern Workplace or EUC role and a background supporting colleagues using Microsoft 365 environments and applications.
• Proficiency in Microsoft 365, Azure Virtual Desktop, and Windows 365 technologies with deep SME level knowledge.
• Hands‑on experience with deploying, configuring, and managing M365, Azure Virtual Desktop and Windows 365 environments.
• Excellent communication and interpersonal skills, along with troubleshooting, problem‑solving and technical skills.
• Extensive knowledge of Windows 11 deployment and management, Office 365, WDS, Auto Pilot, Active Directory, Azure Active Directory, MDM solutions (Intune/Endpoint Management), Group Policy Management, Direct Access, Always
  
  OnVPN, MFA, MCAS, SSO and identity management.
• Experience with managing deployments of Windows OS, Mac OS, iOS and iPad.
• Strong understanding of networking, virtualization and storage as they relate to workplace environments.

Offers are subject to standard background checks (credit, fraud and employment references).

At Vanquis, our purpose is simple: to deliver caring banking that helps people make the most of life’s opportunities. Founded in 1880, we’re now a FTSE All‑Share specialist bank supporting over 1.7 million UK customers with responsible, tailored lending.

We’re proud to be certified as a Great Place to Work and recognised by the Financial Times as one of the UK’s Best Employers 2025 – ranked top 50 nationwide and seventh in Banking & Financial Services.

We’re also proud signatories of the Armed Forces Covenant, actively supporting veterans, reservists and military families.

Guided by our values – caring for people, pulling together, finding better ways and getting the right things done – we’re building a workplace where colleagues feel connected, valued and empowered. Alongside competitive pay, we offer meaningful benefits, salary reviews, a discretionary bonus scheme and continued recognition.

We’re invested in your development too. With the right support and hands‑on learning, you’ll grow your skills, shape your career and realise your ambitions.