Receptionist, Healthcare

Overview

Job Summary We are looking for a part time receptionist to be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.

The Role Is 30 Hours Spread Across 4 Days:

• Mon: 5 hours, 12PM - 6PM
• Tues: 9 hours, 8AM - 6PM
• Thurs: 5 hours, 12PM - 6PM
• Fri: 9 hours, 8AM - 6PM

Main duties of the job

Duties can include but are not limited to: greeting and directing patients, effective use of the appointment system, booking appointments, processing information, and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

We are a large training practice with teams comprising clinical and non-clinical staff, with the experience and knowledge to support the Practice.

• Supporting the equality and diversity, and rights of patients, carers, and colleagues.

Date posted 29 January 2026

Pay scheme Other

Salary Depending on experience

Contract Permanent

Working pattern Part-time

Reference number A

Job locations

• 195 Girlington Road, Girlington, Bradford, BD8 9PB
• Allerton Health Centre, Bell Dean Road, Allerton, Bradford, West Yorkshire, BD15 7WA

Job responsibilities

The following are the core responsibilities of the receptionist. There may be occasions to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Maintaining and monitoring the practice appointment system
• Process personal, telephone and e-requests for appointments
• Answer incoming phone calls, transfer calls or deal with the caller's requests appropriately
• Front desk duties, including the correct procedure for arriving patients
• Prescription requests
• Signpost patients to the correct service
• Initiating contact with and responding to requests from patients, team members and external agencies
• Read code data on Systm One
• Photocopy documentation as required
• Data entry of new and temporary registrations and relevant patient information as required
• Input data into the patient’s healthcare records as necessary
• Direct requests for information (e.g., SAR, insurance/solicitors letters and DVLA forms) to the Medical Secretary
• Manage all queries as necessary in an efficient manner
• Carry out system searches as requested
• Maintain a clean, tidy, effective working area always
• Monitor and maintain the reception area and notice boards
• Support all clinical staff with general tasks as requested

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name Manor Medical Practice

Address 195 Girlington Road, Girlington, Bradford, BD8 9PB

Employer's website