Pharmacy Manager

An exciting opportunity has arisen for an experienced Pharmacy Operations Manager to join a dynamic healthcare provider offering clinical pharmacy and prescribing support to GP practices and NHS partners.

As Pharmacy Operations Manager, you will play a key role in overseeing the operational delivery of services, managing multidisciplinary teams, and ensuring the consistent provision of high-quality clinical services in compliance with regulatory standards.

This full-time, office-based position offers a competitive salary in the range of £60,000 - £70,000 (negotiable for the right candidate), along with a comprehensive benefits package.

• Oversee day-to-day operations of both clinical and non-clinical teams, ensuring smooth and efficient service delivery.
• Manage team schedules, attendance, performance, and address any operational issues that arise.
• Track performance against KPIs and internal frameworks, ensuring continuous improvement.
• Maintain compliance with professional, regulatory, and governance standards, including clinical governance and audit requirements.
• Lead and drive service improvement initiatives that contribute to the growth of the business.
• Develop and deliver staff training, conduct performance reviews, and support professional development.
• Build and nurture strong relationships with clients, stakeholders, and senior management teams.
• Support service reviews, presentations, and contract performance evaluations.

• Proven experience in roles such as Pharmacy Operations Manager, Operations Manager, Service Manager, Practice Manager, Service Delivery Manager, or equivalent in primary care settings.
• Strong leadership experience managing large, multidisciplinary teams across multiple locations or practices.
• Solid understanding of primary care structures, PCNs (Primary Care Networks).
• Familiarity with clinical pharmacy knowledge and healthcare terminology.
• Experience using performance data, KPIs, and clinical reporting systems to drive service improvements.
• Proficiency in Microsoft Office applications and experience with clinical systems such as EMIS and Systm One.
• A proactive, solution-oriented approach with a strong commitment to clinical governance and best practice standards.

This is an exceptional opportunity for a senior operational professional to make a significant impact on the delivery of primary care services.