Accounts Administrator

Search are currently working for a business based in Bradford who are looking for a finance administrator to join the business on a 6 month fixed term contract with the potential to go perm!

• Review mailbox for mid term cancellation queries, validating requests pre partial refund rules
• Checking customer service excel files and lock financial transactions for future direct debits
• Calculate and communicate detailed refunds
• Recharge dealers for commission included in calculations; send documents and post collections to business partner
• Post all relevant transactions with correct general ledger codes
• Answer customer and dealer calls regarding mid-term cancellations and direct debit issues
• Handle direct debit rejections, record failures, and process related correspondence per procedure
• Contact customers about unpaid debt for collection or necessary write off
• Escalate any issues to senior management

• Excellent customer service skills
• Attention to detail
• Ability to work as part of a team
• Excellent communication skills
• Microsoft proficient

• Paying £23930
• Monday to Friday - 08:45 - 17:00
• 25 days holiday - plus banks
• Free on site parking
• Hybrid working after 8 weeks training 3 days at home 2 in the office
• Pension matched

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age