Field Technician

Location

Bradford area

Permanent. 37 hours per week, Monday - Friday.

• Competitive salary, depending on experience £31,277 - £39,079
• A company van
• Annual incentive related bonus (up to £1,000 per performance year)
• Attractive pension scheme (currently up to 12% company contribution)
• Development opportunities in line with the field technician progression plan
• 25 days annual leave plus bank holidays plus an extra wellness day
• Life assurance cover of 4 times pensionable salary
• Great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water distribution is a key part of how we plan to meet the changing expectations of customers and regulators.

As our Field Technician you will safely carry out day-to-day activities on a 24/7 rota, ensuring they are completed on time, to budget and to the required quality that enables the effective operation of the Yorkshire Water distribution network. This includes proactive network operation and maintenance activity; completion of operational risk assessments and the supervision of all network intervention; and responding quickly and effectively to network failure to minimise the impact upon key performance targets, including but not limited to those relating to water supply interruptions and water quality.

You will have customer‑facing responsibility for the delivery of front‑line customer service, resolving customer queries through attending customer appointments, and driving resolution through a combination of problem solving, network optimisation and the promotion of risk‑reduction and maintenance work where required.

• Full UK driving licence
• Experience of delivering against challenging upper‑quartile business targets and performance commitments
• Builds and always maintains effective internal and external relationships to a high standard – acts as a role model
• Ability to influence and drive the right culture and behaviours
• A positive approach to handling changes, embracing all nature of change including technology, process, behavioural and organisational change
• Demonstrate excellent customer service both internally and externally
• IT literate
• Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others

• Previous experience in a commercially orientated and/or regulated environment
• Previous experience gained within the water or wastewater sectors or within the broader utilities, process or manufacturing industry sectors
• Technical understanding of water network and assets

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

If you've got experience as a field technician and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire…