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Customer Service Rep Technical Support Bilingual HelpDesk/Support

Hybrid Customer Experience Lead – Capital Projects

Job in Bradford, West Yorkshire, NE70, England, UK
Listing for: Yorkshire Water
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading water services company in the United Kingdom is seeking a Capital Customer Experience Lead to deliver exceptional customer service for complex issues. This full-time role involves managing sensitive customer inquiries, working with multiple stakeholders, and ensuring effective resolution of complaints. The ideal candidate will have strong customer service, IT skills, and a proactive approach to problem-solving. The company offers a competitive salary, flexible working arrangements, and a variety of benefits to support work-life balance.
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