Community Association Manager

Sea Flower Association is excited to announce the exceptional career opportunity of Community Association Manager! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.

Responsible for the administration, operation and, management of all community facilities, programs and amenities. Plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first-class manner, in accordance with community rules and regulations and in a manner consistent with the goals and objectives of the community and Troon.

First point of contact for the Association Board on operational matters. Oversees the facilities maintenance, member services, sports (non-golf) and activities teams. The CAM will be the lead staff onsite and will report directly to the Regional Director.

• Supervises hiring and management of direct employees, supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community’s goals and high standards in a hospitable, sensitive and courteous manner.
• Schedules and/or reviews staff assignments to assure adequate coverage while being conscious of working within the approved budget.
• Conducts frequent meetings with direct reports, aimed at communicating overall goals and ensuring that the member experience provided is of the quality desired.
• Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner.
• Inspects community and facilities in order to determine maintenance and security needs.
• Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct.
• Directs inspection of premises to detect hazards and to ensure that safety rules are posted and enforced.
• Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements.
• Prepares reports and insurance claims for damages to Association property, including estimated cost of repair, and causes repairs to be made in accordance with Board of Directors’ approval.
• Prepares posting of the agenda for meetings of the Association and committee meetings and supervises file and record management.
• Ensures compliance with all Association rules, bylaws and governing documents in all dealings of the department and the Board of Directors.
• Attends monthly meetings of the Board of Directors, along with any Annual or Special Meetings.
• Assists in preparation of monthly financial reports and reviews same for accuracy and variance trends.
• Provides a prioritized Action List to focus on all projects/duties within the community and the assigned task holder.
• Prepares operational procedures for activities such as fire prevention, firefighting, traffic control and parking control.
• Responsible for maintaining organization and secure keeping of blueprints, maps, plats, etc.
• Must be able to perform violation inspections as needed.
• Monitors compliance with Rules and Regulations and shall implement procedures for handling violations. Drafts and signs correspondence and required notices in connection with homeowners who are in violation of the Declaration and Rules and Regulations. Maintains accurate records to follow up on rule violations. Acts as liaison with counsel if legal action is required.
• Solicits bids for maintenance, construction and other community projects, and participates in selection of contractors and vendors for furnishing of landscape maintenance, janitorial and maintenance services, water, electricity, gas, telephone, pool maintenance, exterminator service, repairs or reconstruction of structural improvements, preventive maintenance, and such other services deemed to be in the best interests of the Association and necessary in order to administer the Association in a first-class…