SERVPRO of Sarasota Construction​/Mitigation Manager

About the role

You’ll own both mitigation (water, fire, mold) and reconstruction delivery—leading Project Managers and field crews, aligning vendors/subs, and ensuring every job hits our targets for speed, documentation quality, safety, and margin. This is a hands‑on leadership role ideal for a restoration professional who can switch between the field and the office with equal confidence.

• Lead & develop teams: Coach PMs/Crew Chiefs/Technicians; run daily huddles; build capacity for CAT events and large‑loss work.
• Own job performance: Manage WIP from intake to invoice; drive cycle‑time, gross margin, and CSAT; minimize rework.
• Scope & estimate: Review scopes, sketches, and line items; ensure Xactimate accuracy; approve change orders.
• Quality & compliance: Enforce IICRC standards; conduct site audits; champion a safety‑first culture.
• Scheduling/dispatch: Align crews, equipment, and subs; manage on‑call rotations; ensure rapid emergency response.
• Customer & carrier comms: Set clear expectations; provide proactive updates to property owners, adjusters, and program partners.
• Documentation excellence: Ensure photos, logs, moisture readings, signatures, and materials are billing‑ready within SLA.
• Vendor & subcontractor management: Qualify subs; negotiate rates; hold partners accountable on schedule and quality.
• Reconstruction delivery: Coordinate trades; secure permits; pass inspections; drive punch‑list to zero.

• 1–3 + years in restoration/mitigation with 2+ years leading PMs/field teams in a fast‑paced environment.
• IICRC certifications (WRT required; ASD/FSRT/AMRT preferred).
• Strong Xactimate proficiency (scope, sketch, pricing, documentation).
• Valid driver’s license; ability to respond after‑hours/on‑call as needed.
• Clear, confident communication—written, verbal, and customer‑facing.
• Nice‑to‑have:
  Florida GC or CBC experience/licensure; large‑loss/CAT experience.

• Target base salary: $75,000–$100,000 DOE, plus performance bonus
• Benefits: Medical, dental, vision, 401(k), paid time off, paid holidays, company vehicle or allowance, phone/laptop, paid training

• Monday–Friday core hours with on‑call rotation for emergency response.
• Local travel across Sarasota/Manatee counties; occasional regional travel for storm events.

• Be part of a brand built on rapid response and professional restoration—Ready for Whatever Happens®.
• Clear KPIs, strong support, and real career growth in reconstruction and large‑loss.
• The work you do directly helps our neighbors recover—and that impact is felt every day.

• Predictable schedules; cycle‑time down, WIP clean.
• Gross margin at target with tight job costing and materials control.
• Zero safety incidents; documentation consistently billing‑ready within 48 hours of job completion.
• 5‑star customer feedback and carrier program compliance.

SERVPRO of Sarasota is an Equal Opportunity Employer. We value a respectful, inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.