IT - Senior Specialist

Work Location: 1112 Manatee Avenue West, Bradenton, Florida 34205

Work Hours: Monday - Friday, 8:00am - 5:00pm

Expected Starting Salary Range: $65,118.41 - $84,653.94

Professional and tactical information technology work that requires an incumbent to produce advanced analytical and technical work products. The incumbent identifies and resolves major work problems and projects of a nature that lower-level employees are unable to solve or overcome, including analysis, design, development, configuration, testing, training, documentation, and production support. Work requires creative and original thinking and is performed under the general direction of senior professionals with significant latitude for individual and team initiative, judgment, and discretion.

The incumbent works with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The incumbent reports to a senior manager, or designee.

Working Conditions: Indoor office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Assignment to work a variety of work schedules including compulsory work periods such as callouts, maintenance windows, special assignments, emergencies, and disaster situations.

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

The incumbent is an effective team player and provides technical leadership skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect; and manages the work of others.

The incumbent is self-motivated, promotes organizational change, and is committed to challenging the status quo; and is proficient in using business process disciplines in performing work assignments in an effective and efficient manner, while providing recommendations for continuous improvements.

Assesses resources and capabilities to influence and develop others to change or improve standards, policies, procedures, and work plans to enable high-performance.

Contributes to project plans, executes, and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring and controls.

The incumbent contributes to a shared vision with the ability to work with others to achieve that vision.

Leverages the PMO for planning, implementing, reporting and evaluating work; and supports the discipline of project management.

Creates business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship.

Provides for service level criteria and meets or exceeds service level commitments in pursuit of customer satisfaction.

Manages customer expectations through Business Relationship Management.

Stays on the cutting-edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Takes ownership for troubleshooting major technical, organizational, and controversial problems and projects, and provides corrective actions driven by a sense of urgency.

Occasionally prepares and delivers verbal and written presentations to peers, executives, and customers at various levels of the organization.

Supports and participates in employee developmental plans, and evaluates, counsels, and rates organizational and employee performance as required.

Trains and mentors' colleagues and lower-level employees as a subject matter expert.

Performs other related work (including weather or extreme emergency duties) as required.

Advanced proficiency in two or more of the following fields:
Database Administration, Network Services, Desktop Services, Server Administration, Application Design, Application Development, Solution Life-Cycle Management, Enterprise Architecture, Quality Assurance, Incident Problem Management, Change Management, Configuration Management, Security Management, Financial Management, Service Management, Customer Service Center, Production Application Services, Storage Area Network, Middleware Services, Project Portfolio Management, Document Management, Wireless Communications, Telecommunications, Radio, Audio Visual, Geographical Information Services, Internet Web Services, Business Intelligence, and Organizational Development.

Subject matter experience must be current with particular emphasis on Microsoft platform administration including the following. Active Directory, Windows Server, Power Shell, Azure, Azure AD, Office 365, Office 365 Planner, Office 365 Teams, Office 365 Security and Compliance Center, Azure Active Directory B2B, SharePoint developer, SharePoint Administration, Power

BI, Power Apps, Power…