Front Desk TaxOffice Receptionist
Listed on 2026-01-23
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Administrative/Clerical
Office Administrator/ Coordinator
Overview
Imagine a world where tax season doesn't mean chaos—it means clarity. Where clients feel heard, supported, and confident. Where every document processed perfectly means one more family or business moves forward with peace of mind.
That world exists at Salonumbers LLC. And it starts at the front desk.
The Team and Mission You'll JoinYou'll work alongside seasoned tax and accounting professionals with over 50 years of collective expertise. Your team includes the Location Coordinator, Director of Operations, and expert tax advisors who depend on you to keep our workflow seamless during our most critical season.
Your mission: Be the calm, capable, precise force that transforms client anxiety into confidence—every phone call, every document, every interaction.
Your impact: Without you, tax season grinds to a halt. With you, we deliver excellence on deadline, every single time.
Our Culture and Work EthosWe live by the Success Triangle:
Communication, Accuracy, Timeliness. We re "All In"—no one wins unless we all win. During tax season, we move fast, we support each other relentlessly, and we get it right the first time.
This isn t a job for someone who wants to coast. Tax season is intense. The phones ring constantly. Clients need answers now. Documents must be flawless. Deadlines are non-negotiable. But if you thrive when things get busy... if you love being the person everyone can count on... if precision and client service light you up inside...
Keep reading. This is for you.
Role SummaryYou are the essential first point of contact for our high-volume tax practice. You manage every client interaction with professionalism and warmth. You process mountains of tax documents with zero errors. You keep our workflow moving so our tax professionals can do what they do best. You are indispensable during our busiest season—and the foundation of our client satisfaction.
Mission AlignmentYou help us deliver expert, nationwide tax services by ensuring every client feels valued and every document flows seamlessly through our system. You bring clarity and confidence to people navigating their tax obligations. You make our proactive, client-first mission real—one interaction at a time.
Six Things You ll LOVE About This Role—greeting clients, answering phones, and creating a welcoming, professional atmosphere that sets the tone for excellence
—organizing, scanning, preparing files using cutting-edge paperless technology during our most dynamic season
—tracking deadlines, monitoring document status, and using specialized tax and project management software to keep everything on schedule
—fielding client questions, coordinating with the tax team, and ensuring nothing falls through the cracks when the pressure is on
—collaborating cross-functionally during peak periods, jumping in where needed, and celebrating when we crush our goals together
—proving yourself during tax season opens doors to year-round, full-time positions with expanded responsibilities and leadership opportunities
The High Achiever We re Looking For
You re not just looking for a job. You re looking for a place where your strengths shine.
You are:
- Client-obsessed:
You treat every person with warmth, patience, and professionalism—even when you re juggling ten things at once - Detail-perfect:
Mistakes aren t in your vocabulary. You process documents with 100% accuracy because anything less isn t acceptable - Tech-savvy and adaptable:
You pick up new software quickly (Microsoft Office, tax platforms, paperless systems) and embrace tools that make you more efficient - Calm under pressure:
Deadlines energize you. High-volume periods bring out your best. You stay composed when things get hectic - A team player with an "All In" mindset:
You help wherever needed. You communicate clearly. You celebrate team success as your own - Organized and efficient:
You prioritize effortlessly, manage multiple tasks simultaneously, and never lose track of what matters most - Growt…
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