Sales Administrator; Bilingual

Role Overview

Role Overview We are seeking a conscientious and adaptable Sales Administrator to manage our orders and invoice processing. In this role, you will also provide general support to an assigned sales team or customer base of various business units. The successful candidate must have experience of working in a sales environment, demonstrate a wide range of skills including excellent attention to detail, written and verbal communications and customer service skills.

The role holder will be supporting our customers across French and German regions, so a requirement for the candidate to be fluent in French and/or German speaking and writing.

As part of our team, you will:

• Execute order entry onto SAP and confirm delivery dates to partners and end-customers
• Track orders and coordinate with internal stakeholders in regards to order related issues
• Assist with the process of model number creation and pricing for approval process
• Support the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control Department
• Solve credit limit issues with customers and issues of credit and debit notes
• Provide general sales and management support
• Maintain contact with the central Planning and Operations teams
• Provide support and cover as required to ensure the business is supported at all times
• Occasionally required to monitor and communicate changes in order status with customer
• Continuously grow and focus on personal development using the Panasonic Leadership Principles - Panasonic Leadership Principles - Panasonic Holdings

• Relevant experience in sales or sales support functions
• In addition to English, French and/or German language skills (preference for both or one or the other)
• Strong administration skills and attention to detail
• Knowledge of SAP and MS Office software package
• Excellent written and verbal communication skills
• Exceptional interpersonal and customer service skills
• Adaptable and flexible approach

• Be able to structure your own area of responsibility effectively and keep records of all open issues in a busy working environment
• High attention to detail, quality and accuracy with strong administration skills
• Understanding how decisions affect customers and how their own behaviour impacts on the customer experience

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding over a century ago, we’ve been committed to improving peoples’ lives and making the world a better place, one customer, one business, one innovative leap at a time. We believe in strong collaboration and team spirit to develop Panasonic’s competitive edge even further.

Panasonic is an energetic, creative and proactive organisation consistently aiming to exceed its customers’ expectations. In an ever-changing world, we continue our efforts to align with our Seven Principles to make life simpler, safer, healthier, more enjoyable, and more sustainable. Our mission is to create the Panasonic business of "tomorrow." By integrating business, technology, and creativity, we will realise ideal lifestyles and societies solving social issues globally.

Learn more about Sustainability ase find here more information about Panasonic as an employer.

Fairness and equality are in our DNA. We are committed to creating a safe and inclusive workplace where people feel empowered to bring their whole selves to work. We want to ensure that our people are respected for who they are as individuals, valued for what they do and celebrated for their contribution to our business and our community. We are committed to promoting inclusion for the success of our business.

In keeping with our principle of Fairness and Honesty, Panasonic’s ambition is to continue to become a more inclusive company, which attracts the best applicants who will be considered for employment regardless of difference and demonstrates our commitment to celebrate and promote diversity.