Transport Planning Assistant

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Reference No: IPRS
7418. Our well‑established and respected client has a permanent vacancy for a Transport Planning Assistant to support the day‑to‑day planning and administrative functions of the transport department. This role works closely with the Transport Planner and Transport Compliance Coordinator to help ensure customer service level agreements are met efficiently, compliantly, and in line with company standards. The Transport Planning Assistant also provides holiday and sickness cover for the transport planning team.

• Assists with ensuring the smooth and efficient running of the transport operation.
• Provides shift cover, including weekends for the transport planning.
• Acts as out‑of‑hours point of contact when covering planning.
• Provides clear written and verbal communication with customers, drivers, sub‑contractors, and maintenance teams.
• Gathers, analyses, and presents transport data, including telemetry and fill rates, to support planning decisions.
• Maintains accurate filing of driver compliance, training, and HR documentation.
• Ensures all repair records are correctly documented and filed.
• Creates and supplies POs (with authorisation) ensuring costs are allocated appropriately.
• Takes meeting minutes and assists in conducting investigations.
• Uploads timesheets and oversees overtime.
• Reviews and signs off pre‑advice documentation prior to invoicing, raising queries where necessary.
• Carries out 3PL bookings and fixings as required.
• Performs any other reasonable duties allocated by the National Transport Manager or senior staff.
• Collaborates closely with drivers and colleagues within other areas of the operation.
• Identifies opportunities for continuous improvement and added value without compromising service levels.

• Excellent customer service skills.
• A strong understanding of transport operations, including drivers’ hours and vehicle compliance.
• Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
• Ability to work collaboratively and value the development of self and others.
• Excellent time management, organisational, and problem‑solving abilities.
• Confidence, tact, and a persuasive manner.
• Ability to remain calm and focused under pressure.
• Self‑motivated, dedicated, and able to use initiative.
• Flexible approach with a “can‑do” attitude.
• Understanding of service delivery within operational, legal, and financial constraints.
• Ability to maintain integrity in a pressurised, time‑critical environment.
• Consistently completes tasks within agreed timescales.
• Demonstrates an open, direct, and honest attitude at all times.

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Submit your CV. One of our consultants will be pleased to contact you. .