Head Of Quality

Head of Quality & Technical

📍 Northamptonshire

We're working with an equipment supplier to the food service industry to appoint a Head of Quality & Technical - a senior leadership role with real influence across customer, manufacturing and supplier quality.

This is a pivotal position for someone who wants to shape and own the quality strategy, lead teams, and drive measurable improvements in product performance, reliability and customer satisfaction across the business.

• Defining and delivering the quality vision and roadmap for the organisation
• Leading, developing and mentoring the Quality & Technical teams
• Owning customer quality, including complaints management and resolution
• Setting supplier quality standards, conducting audits and driving supplier improvement
• Embedding robust CAPA processes and quality systems across the business
• Ensuring compliance with relevant ISO standards
• Reducing defects, field failures and cost of poor quality
• Supporting new product introductions (NPI) with proactive quality planning
• Partnering closely with Operations to embed quality throughout the supply chain
• Championing Lean, Kaizen and continuous improvement culture

• Proven senior‑level experience leading Quality / QHSE / Technical functions
• Strong background across customer, supplier and operational quality
• Confident leader with the ability to influence across functions
• Data‑driven, structured and improvement‑focused
• Experience with ISO standards and audit environments
• Manufacturing or product‑led business experience preferred
• Relevant professional qualifications are desirable, not essential

This is a chance to step into a high‑impact leadership role, with visibility at the top of the organisation and the opportunity to genuinely move the needle on quality, performance and customer satisfaction.

📩 Interested?
If you'd like a confidential conversation or more detail, drop me a message or apply directly