Family Support Specialist - Belgrade

Overview

Position Summary: At Yellowstone Boys and Girls Ranch (YBGR), Family Support Specialists are changemakers—driving transformation in the lives of youth and families. This role blends compassion, strategy, and action, delivering in-home support and evidence-based interventions that strengthen emotional, social, and physical well-being. As a Family Support Specialist 2, you will be at the heart of a collaborative care team, designing personalized plans and delivering hands-on support that empowers youth to thrive—in their homes, schools, and communities.

Your work creates safe, nurturing environments where resilience grows, and futures are reimagined.

Starting Salary Range: $20.38 - $22.94 per hour. Salary reflects steps 1-5 of an 11-step pay schedule. The starting salary will be determined based on the applicant’s education and relevant experience.

• Empower Families:
  Assess needs and deliver targeted interventions that strengthen the family system and promote lasting change.
• Design Impactful Plans:
  Develop individualized strategies using evidence-based practices to support youth in overcoming challenges.
• Deliver Direct Support:
  Provide care in diverse settings including in the home, school, and community, in compliance with agency standards.
• Collaborate for Success:
  Partner with treatment teams, supervisors, educators, clinicians, families, and community stakeholders to build comprehensive treatment plans. Meet with assigned Therapist for weekly case consultation, training, and guidance.
• Documentation:
  Accurately complete all required documentation in the Electronic Medical Record (EMR) system in compliance with agency standards.
• Drive Organizational Excellence:
  Contribute to agency-wide goals through active participation in Performance Quality Improvement (PQI) initiatives.
• Model Professionalism:
  Represent YBGR with integrity, compassion, and a commitment to its core values.
• Champion Safety & Compliance:
  Uphold all organizational policies, procedures, and safety standards.
• Lead with Initiative:
  Identify challenges and proactively seek solutions that benefit youth and families.
• Engage in Growth:
  Participate in regular supervision, coaching, and ongoing training to enhance your impact.
• Honor Diversity:
  Serve with cultural humility and awareness of the socioeconomic backgrounds of those you support.
• Adapt and Contribute:
  Take on additional responsibilities as needed to support the mission of YBGR and client needs.

• Minimum Qualifications:
• Must be at least 21 years of age.
• Successful completion of fingerprint criminal background check and child abuse registry clearance as required by the State of Montana.
• Education:
  
  Bachelor’s degree in a human services field or equivalent combination of education and experience (6 years human services experience = Bachelor’s degree; each year of post-secondary human services education = 1 year experience).
• Required Abilities/Skills
• Demonstrated ability to build rapport with youth and families while maintaining appropriate therapeutic boundaries.
• Strong interpersonal and communication skills, including active listening and conflict resolution.
• Ability to work both independently and collaboratively as part of a treatment team.
• Proficiency in electronic documentation, typing at least 35 words per minute; familiarity with Microsoft Office 365 preferred.
• Consistent attendance and reliability in performance of duties.
• Sound judgment, ethical decision-making, and the ability to remain composed in high-stress situations.
• Will be required to drive company or personal vehicle to other YBGR locations and/or families homes, schools, and communities to meet with employees, youth, families, or other stakeholders.
• Commitment to YBGR’s values:
  Faith, Integrity, Relationship, and Stewardship.
• Willingness to obtain First Aid/CPR and Violence Intervention Prevention certifications.