Lead Combo Tech MT

About Us

Blackfoot Communications reliably connects business of all sizes across the nation using the latest telecommunication technology in voice, network, and managed services. With focus on strong connections, we also provide dedicated account management with a goal to get to know our clients so we can help advise on the best solution.

We offer opportunities in the telecommunications and technology sectors with positions in Western Montana and Eastern Idaho.

Blackfoot is proud to offer a competitive salary and a fantastic benefits package that includes: comprehensive medical benefits plan, LTD, life insurance, an outstanding retirement pension plan plus a 401k plan that includes employer match, along with other employer paid benefits.

We are proud to have received awards and recognition that highlight our strong company culture. These include “Employer of Choice” from the Missoula Job Service Employer’s Council, “Top Tech Employer” from the Montana High Tech Business Alliance, and the “Heart Award” from the United Way of Missoula County in recognition of our ongoing community efforts.

This position, working closely with the Field Service Manager, will provide leadership and organization for the work of the Combo Techs in and around Western Montana. This position will provide support and work on an array of outside plant related duties; including the installation and maintenance of residential and business services; splicing, troubleshooting, and maintenance of plant cable and fiber; construction and maintenance of outside plant – all to safely and efficiently serve our customers.

• Help coordinate and support the Combo Techs in and around Western Montana. Work closely with the Field Service Manager and dispatch to organize and coordinate work and ensure customer needs are met. Complete additional paperwork and projects as instructed by the Manager. Must be proficient and able to adapt to changing outside plant and financial software.
• Work with the Field Service Manager to keep crew up to date on training and safety.
• Install, disconnect, provision, wire, rewire, troubleshoot, maintain, and repair new and existing voice and data residential and business services. Perform cutover activities as needed.
• Perform the day‑to‑day activities of a Combo Tech, including, but not limited to the splicing of aerial and buried outside plant facilities, both copper and fiber optic. Provide outside plant facility support for special circuit line conditioning, splicing and placement of associated hardware;
  Perform construction and maintenance of outside plant facilities;
  Perform buried cable locations.
• Inform customers of work, answer questions and concerns, educate customer on functionality issues as needed; take escalated questions and calls as needed;
  Leave the work site in a condition that reflects positively on the Company and is acceptable to the property owners.
• Operate and maintain assigned equipment including vehicles, test equipment, tools and trailers when used; keep and provide accurate inventory information.
• Work closely with other departments; maintain effective relationships and communications between work groups.
• Work closely with the Field Service Manager on any day‑to‑day challenges, issues such as customer care, budgeting, purchasing requests, etc., as well as other administrative duties.
• Maybe required to assist in the installation of wireless radio equipment on towers and rooftops from time to time. A tower climbing certification is required for tower climbing activity, but is not required for employment for a Lead Combo Tech, who’s employment into the Company started before 9/1/2020. (See August 2020 MOU for exceptions.) Management may require tower climbing as a job requirement for a Lead Combo Techs if hired into the company on or after 9/1/2020, depending on operational needs.

• Perform other duties and responsibilities as required to fulfill job function or as assigned.

• company policies, procedures, products and services.
• telecommunications plant…