HVAC Master Service Technician

Summary

Looking for a great opportunity? Come join our team at an HVAC manufacturer representative firm. S. Conley Sales has been serving the needs of the HVAC industry in several of the fastest-growing communities in Montana and Wyoming with a culture focused on being Trustworthy, Committed, Resilient, Generous, and Humble. For over 24 years, our team has built a strong reputation that provides us opportunities to partner with the key manufacturers, engineers, facility owners, and contractors in the Mountain West Region.

S Conley Sales continually strives to be recommended first by our customers. We know where we are choosing to win, how we win, and with what capabilities and systems. Our home base is in Bozeman, Montana. S. Conley encourages our people to grow professionally and contribute to a strong and growing team, while building a meaningful life that aligns your personal goals with those of our company.

Reports to:
Service Manager

FLSA Status:
Non-Exempt

Pay: $50 +/hour Base Pay DOE, competitive compensation based upon experience.

• Travel the states of Montana and Wyoming to perform detailed startups and service on equipment represented by S Conley Sales, Inc. Coordinate with Support Manager, and customer to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, equipment IOM’s, forecasting issues, gathering materials, and synchronizing on-site work.
• Business Acumen including electronically filing startup paperwork, thorough job summary documentation, utilization of electronic scheduling and job tracking software, and Quick Books timecard and invoice generation.
• Representation of the company by serving as a direct customer contact, responsible for ensuring customer satisfaction by identifying, analyzing, diagnosing, and repairing systems at customer's location in a timely and professional manner. Master Service Technician is the technical go-to person for the customer in your service area.
• Independently manage daily business needs by identifying parts to order for repairs and determining the required urgency of the request. Utilize existing company resources, including an on-staff parts and warehouse manager, to return equipment to service in a timely and efficient manner.
• Factory Training and Certification, as identified by management. This list includes both current and future manufacturers represented by S Conley Sales, Inc. Equipment will include, but is not limited to:
  Air Handlers, Chillers, Boilers, Pumps, Refrigerant Split Systems, VRF, VFD’s, Heat Pumps, Fans, Cooling Towers, Packaged Rooftop Units, DOAS, UV, Controls.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization.
• Ability to solve difficult problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and have strong organizational skills, with the ability to manage multiple priorities and deadlines at any given time
• Must obtain a Universal CFC License
• Boiler operator’s license preferred but not required

• 15+ years in HVAC service, with an aptitude to understand mechanical HVAC systems and controls.
• Industry specific experience in Hospital and/or Resort work
• Strong Communication and Team Leadership skills a must.
• Strong Technical skills
• Excellent customer service skills a must:
  Troubleshooting, team working, good communication skills, and Facility relationship building.
• Valid driver’s license and clean driving record.
• Drug screening and background check.
• Strong self-directed work ethic and motivation to learn the newest technologies in the industry.

• $50 +/hour Base Pay DOE, competitive compensation based upon experience.
• We provide each technician with a service vehicle, required specialty tools, uniform, gas card, cell phone, and paid training.
• 401k retirement account with company match.

The work environment characteristics described here are representative of those an employee encounters while…