Assistant Manager - Dining Halls

Culinary Services (CS), a division of Auxiliary Services, provides meals for over 12,000 customers a day and is an integral part of campus life and the overall college experience. CS proudly provides Montana State University students with not only a repertoire of various cuisines, cooking styles, and flavors, but a comfortable atmosphere to meet friends, study, and simply relax. The division is comprised of 2 residential dining halls, 9 retail operations, Brick Breeden Fieldhouse and Bobcat Stadium Concessions, Fork in the Road food truck, MSU Catering, Indulge In-House Bakery & Salads, and the Farm to Campus Program.

The 2 dining halls serve over 10,000 meals per day operating a total of 7 days a week from 7am - Midnight providing breakfast, lunch, dinner, and Late Night Bites. Specialty dinners are served multiple times a month highlighting Farm to Campus, holidays, other special events, and student/parent recipes.

Duties and Responsibilities
Reporting to the Operations Manager, the Assistant Manager is a working supervisory position that assists with managing the dining hall front of house operations for their assigned shift (AM or PM).
Maintains an efficiently run, large volume/high activity operation
Ensures excellent customer service
Ensures staffing levels are appropriate and duties are being completed for each shift
Assigns job responsibilities to staff regarding regular and special duties
Hires, trains, supervises, evaluates, and disciplines staff, seeking Manager assistance as appropriate
Performs a variety of administrative, payroll, and inventory duties
Performs a variety of cashier and cash handling duties
Actively works in all areas as needed in preparation and service of product, and to maintain cleanliness and sanitation of the operation
Maintains facilities and equipment while communicating repair needs to upper management
And actively contributes to the success of the department while performing other duties as needed in support of the department's mission

Required Qualifications - Experience, Education, Knowledge & Skills

Progressively responsible management experience in the food industry or an equivalent combination of relevant education and experience.

Supervisory experience coordinating, directing, and evaluating the work of others.
Proficient experience using computers and various software packages.

Preferred Qualifications - Experience, Education, Knowledge & Skills

Advanced degree or certificate in business, the hospitality field, culinary arts, or closely related fields.
Large volume and/or high activity food service experience.

Experience with inventory control.
Experience ordering food and supplies.

The Successful Candidate Will

Work effectively and efficiently in close cooperation with CS staff in a team-oriented environment
Exhibit creativity in the culinary arts and exercise critically good judgment concerning taste, palatability and aesthetics of food quality
Prioritize and organize workload in order to complete tasks in a timely manner with minimal supervision
Strong commitment to customer service
Exhibit strong communication and interpersonal skills with the ability to motivate employees to perform at and sustain a high level of quality
Highly motivated and work with minimal supervision
Consistently exercise initiative and good judgment
Maintain and manage policy and procedure
Exhibit accurate record keeping skills
Quickly adapt to changing priorities
Network and maintain strong working relationships
Demonstrate experience in facilitating change, managing conflict, and problem solving
Exhibit effective speaking and presentation skills in front of groups of varying size
Be knowledgeable about State and Federal health and food safety guidelines
Represent the department and the University to others in a professional and courteous manner

Position

Special Requirements /Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.
Must possess a valid driver's license and meet all State of Montana requirements to operate State/University vehicles. Please do not send a copy of your driver's license at this time. (If the successful candidate possesses a valid out of state driver's license, candidate must obtain a valid Montana driver's license within 60 days.)
Will work days/evenings, weekends, long hours, consecutive days during busy periods, and occasional holidays as the school and event schedule demands.
Occasional work outside and in inclement weather assisting with special events.
Possess an 8 hour management sanitation certification or have the ability to become certified.
Must have the ability to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and directions to prevent…