User Experience Intern

Temporary position from May - August 2026.

The User Experience (UX) intern position focuses on the facilitation and creation of delightful user experience through a user-centered design process. This position will work to design the User Interface (UI) capabilities and associated functionalities necessary to fulfill user and business needs through new design and the utilization of existing design system components. The UX Designer serves as a “user advocate” to ensure Zoot’s products, tools, and capabilities meet user needs, asking user‑centered questions, suggesting improvements for usability and user experience, and always keeping user needs and perspectives at the forefront of discussions.

Throughout the design process, the position will work collaboratively with all members of the Products team – and cross functionally across Zoot to envision, design, test, document, and train on user experience and enhancements. The User Experience Designer position is ever-changing, requiring flexibility, self-initiative, and regular management of changing priorities.

The Products group is responsible for the entire lifecycle of Zoot’s products, from defining vision and strategy to development, launch, and ongoing maintenance, ensuring Zoot’s products meet customer needs and deliver value by aligning all necessary teams and resources to focus on the product's success in the market. Zoot’s Products group is responsible for Zoot capabilities, configurable solutions, packaged product offerings, as well as business and usability feedback for Zoot’s core tools and services.

Zoot’s Products group identifies business needs, which will enhance our offerings and increase our efficiency in implementing and supporting solutions working to support the goal of making Zoot’s offerings the best in the industry.

For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer‑centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting‑edge data sources to help reduce risk.

• Utilize and promote the application of UX elements and practices across the lifecycle to include Content Strategy, Information Architecture, Typography and Layout, Visual Design, Interaction Design, and Accessibility.
• Support the design and development of user interfaces that satisfy business strategy, solution strategy, and UX strategy while also accommodating solution requirements and use cases.
• Utilize established design processes to understand, design, prototype, and test solutions to problems while always adjusting the scope of UX deliverables appropriately.
• Work collaboratively with the Marketing group to ensure the highest quality creative assets are used in product and solution development.
• Work collaboratively with all teams to ensure user interface designs are implemented according to design specifications while utilizing best practices and standards.
• Evangelize, facilitate, and champion the User-Experience process and its benefits throughout the enterprise and in the Zoot Project Lifecycle.
• Create requirement templates to support UI needs.
• Deliver mockups and style guides.
• Participate in the maintenance of the Product Roadmap when needed.
• Ensure a common understanding of Business Needs and User Experience Best Practices.
• Plan and perform user research and testing using the most appropriate method given the goals of the research and the phase of the effort.
• Gather product feedback and information from user groups, competitors, and across all Zoot teams.
• Evaluate, report, as needed, and apply testing and research results to…