Winter Recreation Attendant; Seasonal

Job Summary

Winter Recreation Attendant (Seasonal) ( 16126 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

This is not simply our job, it’s our passion.

The Attendant, Recreation is responsible for providing professional and customer-focused service to guests, ensuring a memorable experience. They will work closely with the Recreation & Leisure team to ensure One&Only service standards exceed guest expectations. The Ski Tuner/Attendant will be responsible for providing personalized winter equipment rentals, world-class ski tuning and repair services, and additional winter recreation services.

This position will specialize as either an Activities Guide or Ski Valet
.

Facilitates personalized winter equipment rentals from proper equipment selection, boot fittings, and binding adjustments to ensure guest safety and satisfaction

Provides guests with assistance with winter recreation activities such as Nordic skiing, downhill skiing, snowboarding, and snowshoeing

Be knowledgeable about current ski conditions and other resort activities/amenities to properly answer any guest questions

Transport guest’s ski and snowboard equipment from rental shop and storage to snow

Load and unload ski and snowboard equipment on and off the gondola

Provide guest with directions from gondola to key locations such as ski lifts, ski school and guest services

Operates resort point of sales and property management systems to properly bill guest

Continuously collects feedback from guests, reporting it back to management

Assists with any other duties that are required by Recreation & Leisure management or other members of the hotel management team

Prior experience and knowledge of winter equipment maintenance and tuning preferred

Knowledge of Big Sky Resort terrain, current ski conditions, and additional program offerings

Experience in 5-star, upmarket resort would be an advantage but not a requirement

Ability to obtain ski binding certifications for mounting, testing , and setting DIN

Previous experience with Winterst e iger ski service equipment and Easy Rent software preferred

• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation.

Physical requirements include, but are not limited to:

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 50 pounds
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime.

You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.