Assistant General Manager - Homewood Suites Bozeman

Overview

An Assistant General Manager is responsible for assisting the General Manager in managing daily hotel operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

• Assist in leading, directing and managing all hotel operations including budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guest inquiries and resolving concerns, and meeting participation and facilitation.
• Serve as multi-department head for Operations, Front Office and Property Operation.
• Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads.
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
• Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies.
• Ensure guest and team member satisfaction.
• Serve and act as General Manager in his or her absence.

• What are we looking for?
  • Hospitality – We re passionate about delivering exceptional guest experiences.
  • Integrity – We do the right thing, all the time.
  • Leadership – We re leaders in our industry and in our communities.
  • Teamwork – We re team players in everything we do.
  • Ownership – We re the owners of our actions and decisions.
  • Now – We operate with a sense of urgency and discipline.
• Key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Homewood Suites by Hilton® Bozeman

Full-time

Homewood Suites by Hilton

General Manager/Hotel Manager