VAULT TELLER

Overview

Position General Responsibilities Basic paying and receiving teller duties. Oversee all Teller staff and functions of teller area. Administration of all teller transactions. Protection of Bank assets and referral of Bank products and services. Responsible for training of Tellers at branch.

Position General Responsibilities Basic paying and receiving teller duties. Oversee all Teller staff and functions of teller area. Administration of all teller transactions. Protection of Bank assets and referral of Bank products and services. Responsible for training of Tellers at branch.

Tellers scheduled for branch

Note:

Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.

• Strong commitment to providing exceptional customer service.
• Good interpersonal/team skills with ability to develop effective working relationships.
• High School diploma or equivalency.
• Ten key proficiency.
• Previous personal/computer experience.

• 1-2 years teller/cash handling experience.
• Previous recent experience using ITI Teller Platform.

Position Specific Responsibilities, Duties and

Competencies:

• Approve teller transactions that exceed check-cashing limits.
• Ensure that tellers adhere to check cashing limits policy.
• Provide support and resources for employees to develop the knowledge and skills necessary to be successful in their positions.
• Promote employee relations that encourage two way communication between management and employees.
• Establish clear performance expectations.
• Ensure that customer service and quality standards are consistently maintained in the teller department.
• Assist with scheduling tellers and work assignment of duties to be completed in a timely manner with the hours that are allotted.
• Vault teller duties
• Provide assistance with performance reviews for all tellers, including ongoing training and supervision.
• Ensure sufficient and effective communication between main bank and auto bank.
• Assist tellers with balancing issues.
• Train and assist tellers with image capturing machine as needed.
• Other duties as assigned.

For full description, which includes physical and mental demands, please see attachment.