School Certifying Official Program Coordinator

Overview

Position Details

Position Information

Announcement Number STAFF - VA - 26243 For questions regarding this position, please contact:

Todd Bucher

todd.bucher

Classification Title Program Coord II

Working Title School Certifying Official Program Coordinator

Brief Position Overview

Join a team dedicated to both academic excellence and veteran support by managing critical student records and certifying VA education benefits. In this role, you’ll blend precise administrative responsibilities with hands-on engagement, helping ensure veterans and their families receive the resources they need to succeed. It’s the perfect opportunity for someone who values service, accuracy, and a welcoming campus experience.

Position Number TBD

Department Veterans Services

Division Division of Student Success

Appointment Type Classified

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation FOCUS-MFPE

FTE 1.0

Benefits Eligible Eligible

Salary $21.99 per hour, commensurate with experience, education, and qualifications

Contract Type Classified

Salary If other, please specify

Recruitment Type Open

The Veteran Support Center at Montana State University serves as a dedicated hub for veteran and military-connected students, offering guidance, community, and benefit assistance in a supportive environment. The Registrar’s Office is a core administrative unit responsible for maintaining academic records, managing registration, supporting curriculum updates, and ensuring the accuracy and integrity of student data across the university. Together, these offices form a collaborative and student-centered ecosystem where accuracy, compliance, and personalized support are central to student success.

Registrar duties:

• Data-entry and data-management within the office of the Registrar.
• Processing curriculum changes.
• Student registration changes (add/drop).
• Entering last-dates of attendance for students who stop attending classes.
• Enrollment verifications.
• Intent’s to register (readmission) and other duties related to student records management.
• And other processes related to student enrollment and records management.

VA Education Benefit Certification

• Serve as a School Certifying Official (SCO) for Montana State University under the supervision of the Director.
• Review and certify student enrollment to the U.S. Department of Veterans Affairs in accordance with VA, State Approving Agency (SAA), and institutional policies.
• Maintain accurate and confidential student records in VA-Enrollment Manager and internal student information systems.
• Monitor registration changes, program adjustments, and graduation certifications to ensure timely benefit updates.
• Assist in maintaining audit-ready files and compliance documentation.
• Collaborate with Financial Aid, Registrar, Student Accounts, and Academic Advising to ensure smooth benefit processing.

Event Planning & Programming

• Assist with coordination and execution of veteran-related events and programs, such as Veterans Day ceremonies, Military Appreciation Game, and Graduation recognition events.
• Support setup, promotion, logistics, and follow-up.
• Collaborate with campus and community partners to promote awareness and inclusion of veteran and military-connected students.

Student Support & Center Operations

• Serve as a front-line contact for veteran and military-connected students visiting or contacting the Veteran Support Center.
• Provide guidance on benefit usage, academic processes, and campus resources.
• Assist with general office duties including scheduling, communication, and student outreach.
• Help maintain a professional and organized environment within the Travis W. Atkins Veteran Support Center.
• Support daily operations, inventory management, and coordination with student staff.

Data, Reporting & Continuous Improvement

• Track and report key student success metrics related to benefit usage, retention, and graduation rates.
• Assist in compiling information for the Military Friendly Survey and internal reports.
• Provide feedback and suggestions for improving services and programming for veterans.

Required Qualifications –…