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Call Center Manager
Job in
Bozeman, Gallatin County, Montana, 59772, USA
Listed on 2026-01-12
Listing for:
Bath Concepts Independent Dealers
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Overview
Bath Concepts Independent Dealers offers a stylish, cost-effective, low‑maintenance bath improvement solution to homeowners, commercial customers and consumers with accessibility needs.
Standing behind our products, we have built an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions.
Responsibilities- Schedule and confirm appointments
- hire, train and manage Call Center representatives
- answer inbound calls and make outbound calls as needed and as a training tool
- Provide customer service
- Manage sales reps schedules
- Achieve weekly and monthly quotas
- Excellent computer and communication skills
- Management experience
- Customer service experience
- Availability to work evenings and weekends
- Ability to resolve conflicts and issues
Includes a competitive salary and bonus opportunities.
Seniority LevelMid‑Senior level
Employment TypeFull‑time
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