Retail Sales Associate Boynton | W Boynton Blvd

Retail Sales Associate – Boynton Beach, FL

Join to apply for the Retail Sales Associate – Boynton Beach, FL role at Arch Telecom
. 5 days ago – Be among the first 25 applicants.

We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we’ve been providing superior service and quality wireless products featuring the latest technology. As a recognized leader in the wireless retail industry, we consistently deliver solutions and service our customers demand.

Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They are brand ambassadors, creating energy and excitement around our products and services. They thrive in a fast‑paced, fun environment where customer needs are first. They immerse themselves in meaningful connections with customers by building new and deepening existing relationships.

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan, including accessories and IoT devices.
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and shared expertise.

• Approach service and sales needs with patience, honesty, and empathy.
• Become proficient in digital tools designed to enhance interactions and onboarding.
• Learn how our coverage stacks in customers’ neighborhoods and how plans keep customers connected.
• Redefine wireless service through device and account inspection, review, and troubleshooting.
• Complete in‑store experience training, new skills and processes, system and reference resource knowledge.
• Build relationships with employees across channels to resolve issues, collect leads, and maintain peer accountability.

• Strong desire to learn and master skills required of customer advocates.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices.
• Effective balance of customer experience and performance goals.
• Minimum 6 months of customer service and/or sales experience, retail environment preferred.

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching milestones
• Career advancement opportunities
• Culture of care & excellence
• Health benefits for full‑time employees
• Bonuses:
  Monthly sales incentives, contests, rewards.

• At least 18 years old.
• High school diploma or GED.
• Ability to stand for long periods.
• Ability to lift up to 25 lbs.
• Reliable transportation.
• Full‑time (40 hrs) or part‑time (20+ hrs) availability.

Diversity & Inclusion is a foundational principle of Arch Telecom. The company welcomes employees of all backgrounds. You be you! Apply Now:

Inquiries:

• Internship

• Full‑time

• Sales and Business Development

• Retail