Vice President of -to-Patient; P2P

Overview

Vice President of Pay-to-Patient (P2P) - Exact Billing Solutions (EBS)
Lauderdale Lakes, FL – In Office – No Remote

Salary Range: $200K - $230K

This is a full-time, on-site role requiring daily presence at our Lauderdale Lakes, FL location.

Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies.

EBS is poised for exponential growth, and we are building out our team to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation.

Exact Billing Solutions was launched to address one of healthcare's most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties.

Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including:

• Inc. 5000, 2024 - Top 5 Fastest-Growing Private Companies in America (ABA Centers of America)
• Florida Trend Magazine - 500 Most Influential Business Leaders

The Vice President of P2P is responsible for overseeing the strategic direction and operational efficiency of revenue cycle management (RCM) functions, heavily focused on Out of Network (OON) with growing focus on In-Network (INN) and Medicaid. This is more than just an operational leadership role—it is an opportunity to drive business transformation, guide the organization to market, and be a key player in a high-growth, high-impact journey.

The Vice President will be instrumental in shaping the future of RCM commercialization and will influence the broader trajectory of the company's expansion and success.

The Vice President of P2P will play a central role in implementing operational best practices, building scalable processes, and ensuring the seamless delivery of services while enhancing the company's competitive advantage in the industry. This role demands a strategic thinker with a deep understanding of RCM, a proven track record in operational leadership, and a passion for driving transformative change within a rapidly growing organization.

The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

The following are the key duties and responsibilities of the Vice President of P2P:

• Communicate and coordinate with clients, families, and insurance companies to obtain necessary information and payments for fulfillment of accounts.
• Maintain excellent patient, physician, and payer relationships through a proactive, service-oriented approach. Resolve issues between parties and provide feedback, analysis, and insight to the executive team.
• Develop and lead a comprehensive behavioral health patient experience strategy aligned with organizational goals and regulatory requirements.
• Develop and establish a metric-driven approach to managing patient experience functions, report on performance, and analyze data and KPIs to ensure operations run efficiently.
• Develop clear operational plans that reflect key departmental goals…