MedExpress - Front Office Assistant, Part-Time - Boynton , FL

Overview

Careers with Med Express. At Med Express, we believe in delivering quality, convenient, affordable health care and exceeding our patients  expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what s really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services.

As part of the Optum and United Health Group family of businesses, we re working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 160 Med Express centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA.

Join us and start doing your life s best work.

This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs.

Hours may vary based on location, patient volume, and business needs.

Primary location for this position is 7593 Boynton Beach Blvd. Suite 190 Boynton Beach, FL 33437; you may operate at other local work sites as needed.

Schedule: This is a part-time position that will work one 12-hour shift per week from 8:00 a.m.

- 8:00 p.m. Must be able to work varying days including weekends.

• Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area
• Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process
• Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks
• Collect all insurance information, verify patient demographics, process payments, and complete phone sheets
• Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses

• High School Diploma or equivalency (GED)
• 1+ years of customer service OR experience in a medical office setting
• Experience with basic computer software and the ability to learn electronic medical records
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. United Health Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance.
  
  Candidates must be able to perform all essential job functions with or without reasonable accommodation

• 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems
• Experience collecting health insurance information and/or processing patient payments
• Experience with patient registration
• Understanding of occupational medicine

This position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.

To protect the health and safety of our workforce, patients and communities we serve, United Health Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. United Health Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client…