Truck Salesperson

Summary

The primary function of the Truck Salesperson Representative is responsible for the selling of new and used heavy duty and medium duty trucks. The position will increase market penetration by selling and developing market strategies to qualified customers in the designated area of responsibility and achieve unit goals and gross profit.

• Responsible for the position on a daily, weekly or annual basis.
• Contact new prospects via in-person cold calls, direct mail programs, email, and telemarketing.
• Utilize and provide information through the CRM tool.
• Develop and present sales proposals to prospects and new customers.
• Communicate with the sales team, in daily correspondence and weekly meetings.
• Maintain and expand customer base through close customer relations. Emphasis should be placed on building personal relationship with customers through conversation, education, enterprise value and customer service.
• Pursues training about new features of the product by participating in Kenworth Truck Company opportunities. Demonstrates knowledge of the product of competition.
• Maintain and develop sales plan for each year, using corporate documentation procedures, i.e. – call reports, expense reports, etc.
• Other duties as assigned.

• Customer Focus - Anticipating, meeting and/or exceeding customer needs, wants and expectations.
• Interpersonal Skills - Effectively communicating, building rapport and relating well to all kinds of people.
• Personal Accountability - Being answerable for personal actions.
• Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within allotted time frames.
• Resiliency - Quickly recovering from adversity.

• Interaction - The job requires frequent communication and engagement with others.
• People-Oriented - The job requires building rapport with a wide range of individuals.
• Customer-Oriented - The job requires identification and fulfillment of customer expectations.
• Versatile - The job requires adapting to various situations with ease.
• Frequent Change - The job requires rapid shifts between tasks.
• Urgency - The job requires decisiveness, quick response, and fast action.
• Persistence - The job requires finishing tasks despite challenges or resistance.
• Following Policy - The job requires adhering to rules, regulations or existing methods.
• Consistent - The job requires predictable performance in repetitive situations.

• Analytical - Uses intuition and experience to complement data; designs work flows and procedures.
• Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance.
• Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
• Leadership - Inspires and motivates others to perform well; effectively influences actions and opinions of others; inspires respect and trust; mobilizes others to fulfill the vision.
• Project Management - Coordinates projects; communicates changes and progress; manages project team activities.
• Problem Solving - Develops alternative solutions; uses reason even when dealing with emotional topics.
• Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Technical Skills - Pursues training and development opportunities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The…