Director of Operations

CMS Roofing & Restoration, based in Bowling Green, Kentucky, is a highly specialized commercial, industrial, and residential roofing contractor. We offer a wide range of exterior construction services, tailored solutions, and streamlined project management to meet the construction and budgeting needs of our clients. Known for quick hail damage reports, insurance claim management expertise, and advanced roofing logistics, we provide services such as roof replacements, siding installation, and window replacements.

Our trusted partnerships with leading manufacturers like Carlisle, Johns Manville, and GAF ensure high-quality results. We are proud to serve customers across Kentucky and Tennessee with a commitment to exceptional service and expertise.

Role Description

This is a full-time, on-site Director of Operations role located in Bowling Green, KY. The Director of Operations will be responsible for overseeing day-to-day business operations, managing project workflows, optimizing resource allocation, and ensuring profitability. Responsibilities include supervising and mentoring teams, developing and managing budgets, ensuring customer satisfaction, and implementing operational strategies to meet company goals. The role also involves streamlining processes to improve efficiency while maintaining the high-quality standards CMS Roofing & Restoration is known for.

Qualifications

• Strong Operations Management and Analytical Skills to drive process improvements and ensure efficiency
• Proven experience in Team Management and leadership
• Proficiency in Budgeting and resource allocation
• Excellent Customer Service and communication skills
• Ability to manage multiple projects simultaneously and solve problems effectively
• Previous experience in the construction or roofing industry is advantageous
• Bachelor’s degree in Business, Construction Management, or a related field preferred
• Strong organizational skills and attention to detail