AWS Public Cloud Engineer - AWS​/Azure

Req : 350524

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking an AWS Public Cloud Engineer - Must have both AWS/Azure to join our team in Plano, Texas (US-TX), United States (US).

Prior to Applying, please review and comply accordingly:

Must be a US citizen or Green card holder to proceed with applying.

Please know, an FBI CJIS Background check is administered every 12 months.

This position aligns with supporting a 24
* 7 operations production support model.

The AWS Cloud Engineer is responsible for advanced technical support, administration, and optimization of managed customer cloud environments spanning AWS, Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). This position demands deep multi-cloud expertise, a strong understanding of managed services operations, and a proactive, problem-solving outlook. The Senior Cloud Engineer will also participate in automation initiatives, incident and change management.

• Cloud Operations & Support:
  Provision, configure, and maintain cloud infrastructure across AWS, Azure, GCP, and OCI.
• Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments.
• Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability.
• Lead root cause analysis and post-mortem documentation for major incidents.
• Execute patch management, upgrades, and regular maintenance activities.
• Develop and maintain backup, disaster recovery, and failover strategies and operations.
• Participate in on-call rotation and after-hours support as required.
• Automation & Infrastructure Management:
  Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform, Cloud Formation, ARM, or OCI Resource Manager.
• Use scripting (e.g., Python, Bash, Power Shell) to automate repetitive tasks and operational processes.
• Champion the use of configuration management tools and assist in Dev Ops pipeline integrations.
• Recommend and implement cost optimization, resource utilization, and rightsizing strategies.
• Security & Compliance:
  Ensure adherence to security best practices, including least-privilege access, encryption, and network segmentation. Implement and manage IAM policies and roles.
• Monitor, identify, and remediate security vulnerabilities reported by scanning tools or external advisories.
• Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.).
• Collaboration & Documentation:
  Work closely with application, security, and network teams for solution delivery and support.
• Mentor junior engineers and provide technical guidance as needed.
• Create and update technical documentation, runbooks, and SOPs.
• Participate in client calls to provide technical input when required.

• Basic Required Experience
• 5+ years of hands-on experience in cloud engineering, operations, or support.
• 3+ years multi-cloud experience (must have hands-on in at least 2 of AWS/Azure/GCP/or OCI; familiarity in all is preferred; AWS is mandatory).

• Highly Preferred Skills/
  
  Experience:
  
  
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline; or equivalent professional experience.
• At least two of the following certifications (or equivalent experience):
• AWS Certified Solutions Architect / Sys Ops Administrator
• Microsoft Certified:
  Azure Administrator Associate or Solutions Architect Expert
• Google Professional Cloud Architect / Engineer
• Oracle Cloud Infrastructure Architect Associate/Professional
• (Preferred) Dev Ops or automation certifications (e.g., Kubernetes, Terraform, Ansible).
• (Preferred) ITIL Foundation or other support framework knowledge.
• Direct experience in managed services/NOC/SOC/MSP environments is a plus.
• In-depth expertise with provisioning, configuring, securing, supporting, and optimizing cloud-native and hybrid workloads in AWS, Azure, GCP, and/or OCI.
• Administration of compute, storage, networking, database, and PaaS services across supported platforms.
• Deep hands-on knowledge in architecture, deployment, monitoring, and troubleshooting in major public cloud platforms (AWS, Azure, GCP, OCI).
• Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, Cloud Formation, ARM templates, etc.).
• Familiarity with cloud-native security best practices (IAM, network security, data encryption, etc.).
• Proficiency in scripting languages (Python, Bash, Power Shell, etc.).
• Expert in Service Now ITSM
• Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability.
• Strong expertise in multi-cloud disaster recovery.
• Familiarity in App Gate SDP, Qualys Total Cloud, Qualys Patch Management, Qualys CSAM, Crowd Strike, Palo Alto NGFW, etc.
• Ability to analyze logs and monitor performance using native tools (Cloud Watch, Azure…