Windows Cloud Lead Engineer

Req : 335219

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Windows Cloud Lead Engineer to join our team in Plano, Texas (US-TX), United States (US).

Must be a US citizen or Green card holder to proceed with applying.

• Lead, mentor, and develop a team of cloud Windows/Linux engineers and administrators.
• Allocate resources, manage schedules, and ensure adherence to SLAs and KPIs.
• Conduct regular team meetings, performance reviews, and training sessions.

• Provide oversight for the daily operations, incident management, change management, and problem resolution across customer cloud environments.
• Supervise deployment, maintenance, and optimization of cloud infrastructure following best practices and security standards.
• Ensure monitoring, backup, patching, and disaster recovery configurations are properly implemented.
• Conduct root cause analyses for critical incidents and drive corrective/preventive actions.

• Act as escalation point for customers during incidents or critical issues.
• Participate in client meetings, provide technical guidance, and support cloud solution discussions.
• Prepare and present operational reports, incident summaries, and optimization recommendations.

• Oversee the development and implementation of automation tools/scripts for provisioning, configuration management, monitoring, and reporting.
• Identify areas for operational improvement and cost optimization.

• Ensure all managed environments are operated according to organizational policies, compliance frameworks, and industry best practices.
• Collaborate with security teams for vulnerability management, cloud security compliance, and incident investigation.

• Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field.

• At least have Windows/Linux certifications.
• Microsoft Certified:
  Windows Server Hybrid Administrator Associate
• Microsoft Certified:
  Azure Administrator Associate
• Red Hat Certified System Administrator (RHCSA)
• Red Hat Certified Engineer (RHCE)
• ITIL Foundation Certification (a plus)

• Primary:
  Windows
• Secondary:
  Linux
• 12+ years’ experience in Cloud operations/administration, with proven experience in (Windows or Linux).
• 7+ years’ experience in a technical team lead, supervisory, or project management role.
• 5+ years multi-cloud experience (must have hands‑on in at least 2 of AWS/Azure/GCP/OCI).
• Direct experience in managed services/NOC/SOC/MSP environments is a must.

• Deep understanding of Windows Server OS (2016, 2019, 2022):
  Active Directory, Group Policy, DNS, DHCP, WSUS, etc.
• Strong Linux administration skills: RHEL, CentOS, Ubuntu, systemd, SELinux, cron, etc.
• Scripting and automation:
  Power Shell (for Windows), Bash (for Linux), and tools like Ansible or Puppet.
• Virtualization technologies: VMware vSphere, Hyper‑V, KVM.
• Patch management and OS lifecycle management.
• Performance tuning and system optimization for both Windows and Linux servers.
• Monitoring and logging tools:
  Nagios, Zabbix, Prometheus, Grafana, Windows Event Viewer, etc.
• Backup and disaster recovery strategies and tools (e.g., Veeam, Bacula, Commvault).
• Security hardening and compliance (e.g., CIS benchmarks, STIGs).
• Networking fundamentals: TCP/IP, routing, firewalls, load balancing.
• Proven leadership and people management skills.

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and startup companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as…