Guest Experience Operations Associate
Job in
Bowling Green, Warren County, Kentucky, 42103, USA
Listed on 2026-01-26
Listing for:
Pinell Studios
Full Time
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
We are seeking a proactive and detail-oriented Guest Experience Operations Associate to support clients with organizing and coordinating their travel plans. This role centers on delivering a smooth planning experience through accurate research, clear communication, and reliable coordination.
You will assist clients by gathering information, assembling itineraries, and ensuring all arrangements are properly confirmed. This opportunity is ideal for someone who enjoys helping others, managing details, and working in a structured yet flexible environment.
Key Responsibilities- Communicate with clients to understand preferences, schedules, and expectations
- Research and organize lodging, transportation, and activity options
- Coordinate reservations and confirm details accurately
- Prepare itineraries and planning documentation
- Support clients with changes or updates when needed
- Provide consistent service throughout the planning process
- Strong attention to detail and organizational skills
- Professional communication and customer service abilities
- Ability to work independently and manage priorities
- Experience in support or coordination roles is beneficial
- Flexible work environment
- Ongoing training and guidance
- Access to planning tools and operational support
Position Requirements
10+ Years
work experience
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