Guest Relations

Position: Guest Relations - Chandler Park Assisted Living

Schedule: Part-time/ 20-30 hours weekly 9am - 7:30pm

Location: 2643 Chandler Dr. Bowling Green, Ky. 42104

Compensation: $14/ hr

At Chandler Park we are committed to providing compassionate, high-quality care that enriches the lives of our residents. Our team creates a welcoming environment where residents feel at home, supported, and valued. Join us and make a difference in the lives of seniors every day!

We are seeking a dedicated and compassionate Guest Relations team member to greet and assist all visitors and residents, answer incoming calls, and direct callers to the appropriate personnel. Guest Relations is committed to building ongoing relationships with residents, families, and vendors, fostering positive communication, and ensuring ongoing customer satisfaction.

• Welcome residents, families, new employees, and vendors upon entrance
• Act as the point of reference for residents and families who need assistance or information
• Monitor visitor access and immediately report any concerns to the Executive Director
• Ensure first-impression standards for residents and visitors in the entryway and common areas
• Participates in and support the team in meeting resident needs
• Prepare tour folders for prospects and walk-in tours
• Perform administrative and clerical duties as necessary
• Answer calls, assess callers' needs, forward calls to the appropriate personnel; assist to ensure customer needs are met appropriately and quickly

• Minimum of two (2) years of experience in a similar role, preferably in a senior living or healthcare setting
• Enthusiasm and a positive attitude
• Ability to juggle multiple priorities
• Work independently, maintain confidentiality and professionalism, and be a positive leader
• Demonstrate practical interpersonal skills as well as sound judgment and good decision-making skills
• Maintain good working relationships with residents and co-workers
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Willingness to perform additional duties as assigned

• Competitive salary
• 401(k) retirement plan (available to both full-time and part-time employees)
• Opportunities for professional growth and development
• A supportive, inclusive work environment where you can make a meaningful impact
• Comprehensive health, dental, vision, and voluntary benefits for eligible full-time employees
• The opportunity to be part of a growing, vibrant company