Call Center Customer Service Rep II

Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician opening sat the Nissan manufacturing plant located in Canton, MS.

Job

Responsibilities Include:

• Provide high quality customer service to customers via telephone.
• Resolve customer inquiries, billing disputes and correct payment errors.
• Provide customers with account information and manage account maintenance.
• Assist customers with accepting phone payments on accounts.
• Research customer problems, and assessing customer needs as needed.
• Manage in-office filing systems.
• Will receive 4 weeks of training. Calls will be monitored and you will be coached based on those monitors.

• High School Diploma or equivalent
• Ability to quickly gain knowledge of all assigned products.
• Ability to solve problems rapidly.
• Good keyboard and PC skills using word processing and spreadsheet software.
• Call Center experience preferred.
• Good verbal and written communication skills
• Ability to work accurately under time constraints

All your information is kept confidential as per EEO standards.

Why is this a great opportunity? The answer is simple…working at our client is more than a job; it’s a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!