Retail Cosmetics Sales Associate - Prestige Beauty, Bowie Towne Center - Part Time

Overview

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

Job Overview

As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. You are a product educator and beauty enthusiast who specializes in making customers feel beautiful and confident. You build a client base and nurture strong client relationships to meet sales goals. You embrace innovation through new selling ideas and are comfortable communicating with customers virtually and via phone.

You provide customer consultations, including applying makeup and products.

Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. You’ll have paid time off and eight paid holidays, opportunities for growth through continuous learning and leadership development, and the chance to participate in Colleague Resource Groups and volunteer opportunities.

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
• Build a relationship with customers by introducing them to beauty products and discovering their needs
• Demonstrate and teach the use of beauty products by applying them on the customer
• Keep proper display, organization, storage and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join pre-selling and sales-boosting events to increase sales and reach personal sales targets
• Stay current with training through Macy’s educational resources, including Vendor trainings and virtual trainings
• Merchandise new arrivals, process damages, testers and return merchandise to vendors
• Use point of sale technology to sell and fulfill customer orders
• Follow hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities

• Product knowledge: Understanding of beauty products and ability to guide customers based on wants and features
• Communication: Comfortable communicating with customers virtually, via phone, and in person
• Sales: Ability to build relationships, achieve sales goals, and participate in pre-selling events
• Technology: Use point-of-sale technology to help sell and fulfill orders
• Continuous learning: Self-driven to stay current with Macy’s beauty products and trends and training resources
• Makeup application: Show and teach makeup application on customers
• Subject Matter Expertise: Proficiency with vendor lines and beauty trends
• Interpersonal
  
  Skills:
  
  Strong interpersonal skills with colleagues across departments
• Collaboration: Work with the Beauty team to drive sales and deliver customer experience

• Passionate with a business-minded attitude to succeed in a performance-based setting
• Able to resolve customer problems constructively and proactively
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment
• Able to work a flexible schedule including evenings and weekends
• Enthusiasm for the beauty industry and the ability to provide outstanding customer care
• Flexible and able to use sound judgment in ambiguous situations
• Flexible availability including…