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IT Support HelpDesk/Support Systems Administrator

Senior Enterprise Help Desk & Escalation Lead

Job in Bowie, Prince George's County, Maryland, 20721, USA
Listing for: Business Management Associates, Inc
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A management consultancy is seeking a Senior Help Desk & IT Support Specialist to provide advanced Tier II and III technical support for enterprise levels. You will manage end-user issues, facilitate hardware/software troubleshooting, and support Active Directory and Microsoft 365 platforms. The ideal candidate has over 20 years of experience in IT support within large regulated environments and will play a critical role in maintaining system reliability.

Required qualifications include relevant degrees and various Microsoft certifications.
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Position Requirements
10+ Years work experience
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