First Officer

Contract: Permanent, Full Time (37.5 hours per week)

Salary: £30,900 per annum

Closing Date: 3rd February 2026

Interviews will be held w/c 9th February 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Housing First Officer to join our Bournemouth team based across Bournemouth, Christchurch and Poole.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Bournemouth Service is a mixture of specifically sourced properties suitable for complex young people. We currently have a building containing 8 s/c flats with one of these being used as the office base for staff. The remaining properties for young people are dispersed throughout BCP, in areas such as Poole, Christchurch but mainly the Bournemouth area  are a team of Housing First Officers as well as Night Supported Housing Assistants, providing 24-hour support to our young people.

We offer all young people within our service a high level of support, ranging from basic house and life skills, through to arranging courses and providing additional support to other areas of general life. Having a property is the first step to living independently but as a team, we support, provide and guide our young people to becoming members of the community.

A driver’s licence is desirable due to dispersed nature of services.

Please note – this is a predominantly lone working role.

Applicants for this role will be expected to work on a rota basis. For example, Week 1 would be 3 days on 4 days off. Week 2 would be 4 days on 3 days off. These shift patterns include late shifts (until 10:00pm) as well as alternate weekends.

• Work face to face with young people and support them to achieve their goals and independence.
• Work independently and as part of a team to ensure the highest possible standards of accommodation
• Undertake initial and ongoing needs/risk assessments for young people
• Manage your own caseload of young people, providing holistic support in line with their needs and aspirations
• Liaise with multiple agencies to ensure effective communication across the service and externally including social work teams, YOS, health, and other statutory services and voluntary agencies
• Make internal and external referrals to a wide range of statutory and voluntary agencies for specialist support and Employment and Training opportunities
• Support young people to manage their rent accounts through liaison with the DWP, Social Services and building their own personal budgeting skills

• Are passionate about working with young people
• Have experience working within supported housing settings
• Are able to support YP with a range of high to low support needs
• Can work independently, as part of a team, and alongside a range of external partners.
• Have strong communication skills.
• Are looking to bring your energy, skills, and enthusiasm to a new team of colleagues
• Have an interest in working with USAC (Unaccompanied asylum-seeking children)

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical,Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Clear career progressions, linked to portfolio work, that enables movement up the pay scale
• Access to Cycle 2 Work loan scheme
• An interest‑free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are…