White Goods Engineer PAS

White Goods Engineer - Field Service - Bournemouth

Location:

Bournemouth and surrounding areas

Job Type: Full-Time, Permanent

Basic Salary: £27,000 - £36,000 + uncapped bonus (OTE up to £50,000+)

Sign‑On Bonus: £1,500

Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens—directly in customers’ homes. Covering Bournemouth and surrounding areas, you’ll use your expertise and product knowledge to deliver professional, high‑quality repairs, supported by our regional field service teams.

• Diagnose and repair at least four core domestic appliances in customers’ homes.
• Deliver excellent customer service during on‑site visits.
• Use intuitive software to manage your day, order parts, and access job information.
• Maintain Pacifica’s high standards in professionalism, reliability, and safety.

• Minimum 2 years of experience in the white goods repair sector in a field‑based capacity.
• Up to date working knowledge in fault diagnosis and repair of at least four major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens.
• Full UK manual driving licence (max 6 points).

• Competitive basic salary: £27,000 - £36,000 (based on experience & skill set).
• Uncapped performance bonus – OTE up to £50,000+.
• £1,500 sign‑on bonus.
• Modern company van with fuel card and optional private use.
• Tools, uniform, PPE and tablet provided.
• Ongoing training including manufacturer‑led and City & Guilds Assured courses.
• Up to 33 days holiday including bank holidays.
• Company pension and death‑in‑service benefit (3× salary).
• Employee perks: free MAP for your own home appliances, entry into monthly cash prize draw and health/wellness/lifestyle benefits.
• Daily parts delivery to a secure by‑box near your home.
• Monday to Friday working hours (approx. 9 am‑5 pm) with pre‑planned routes.
• Market‑leading job management software.

Founded in 2003, Pacifica is the UK’s largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.

Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year – plus a £1,500 sign‑on bonus.