General Manager

Overview

In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day to day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.

They bring our values to life for their team and our customers.

• Accountable and responsible for the entire store and the people within.
• Developing and managing the store team, while supporting the delivery of perfect burgers and fries.
• Lead from the front and be hands-on at times, working on the line shoulder to shoulder with our Crew and Managers.
• Own your P&L; drive sales whilst controlling costs.
• Ensure the store runs smoothly day-to-day and plan for long-term success.
• Spot potential and develop your team to create a strong talent pipeline.
• Drive the Five Guys culture by role modelling our values.
• Create an awesome working environment where people are happy to come to work and have fun.
• Responsible for reward and recognition.
• Demonstrate close attention to detail.

• Perfect Burgers and Fries
• Our values:
  Competitive, Enthusiastic, Family, Get It Done and Integrity.
• People – Experienced hands-on leadership skills.
• Customer service focus.
• Having your people’s development at heart.

• An achievable 30% bonus scheme – paid quarterly
• Additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2
  
  Shop voucher rewards – 5 years £500, 10 years £1,000
• 33 days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Private medical via Vitality
• Life assurance
• All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
• Apprenticeships to gain recognised qualifications, skills and progression opportunities
• Development opportunities to grow a career with us
• Enhanced Maternity & Paternity Leave
• Pension scheme