Customer Advisor
Listed on 2026-01-12
-
Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Join to apply for the Customer Advisor role at B&Q
Location:
B&Q Castlepoint
Shifts available Monday - Sunday, 7.00am - 20.00pm
Part Time – 20.5 hours per week
Permanent Contract
UK Notional hourly rate £12.71 per hour
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?As an expert advisor you’ll guide customers on their home improvement projects, manage stock, set up displays, and maintain store presentations. You’ll also receive training in paint‑mixing and timber cutting, but your primary focus is delivering excellent customer service.
What We Need- Friendly and outgoing with a passion for home improvement
- Excellent team player and adaptable to a rotating schedule including weekends, evenings and bank holidays
- Willingness to learn new technology and work new ways of working
As part of a great team, you’ll be valued for who you are. We’re committed to diversity and inclusion, offering access to networks that represent our colleagues and allies. We also support wellbeing with a competitive salary, pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, and many other benefits. We provide generous breaks to keep you refreshed.
For recruitment adjustments during the application or interview process, contact
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