Manager, Management

Operations Manager – Bournemouth, England, UK

Operations is the beating heart of Amazon. This key part of our business ensures we fulfil and dispatch orders efficiently so customers get their items on time. Driven by Operations Managers, the role brings the team together to push excellence in safety, quality and productivity across our sites. At your site you’ll lead other managers and create the operational plan that helps your teams meet their targets.

This role is all about driving operational excellence to create the Amazon of tomorrow.

• Manage and develop a team of Area Managers
• Lead operational teams on a shift to deal with issues and positively impact site performance
• Analyse shift performance against relevant business objectives and put in place actions to improve operational excellence
• Work closely with support teams including HR, Finance, Health & Safety and Security
• Design and deliver initiatives across the sites to improve operational performance

You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams including finance, safety and operations integration teams. That means you’ll be close to the day‑to‑day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep‑diving into performance and risk metrics for sites and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

• A degree
• Relevant experience in people and stakeholder management
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Relevant experience in key areas of production and supply chains

• Experience in Lean Six Sigma and Kaizen techniques
• Experience in a similar logistical working environment
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Six Sigma, Lean, Management Experience, Process Improvement, Microsoft Outlook, Analysis Skills, Warehouse Management System, Operations Management, Kaizen, Leadership Experience, Supervising Experience, Retail Management

Employment type:

Full‑Time

Vacancy: 1

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