Recruitment compliance manager

We’re looking for a highly skilled Compliance & Governance Lead to provide senior operational leadership across compliance, assurance and governance functions within our Temporary Staffing Service
. You’ll ensure that all bank and agency workers meet statutory, regulatory and contractual requirements, with compliance activity underpinned by accurate, actionable and well-governed data
.

You’ll lead our compliance framework
, manage the audit and assurance schedule
, and deliver high-quality compliance intelligence that supports decision-making and safe staffing. You’ll supervise day-to-day compliance activity (Band 3 colleagues), act as the senior escalation point for complex queries and risk issues, and partner with Workforce BI and system administrators to enhance reporting, assure data quality and contribute to service improvements and policy development.

• Lead delivery of the Trust’s pre-engagement checking framework (Right to Work, DBS, registration, mandatory training, agency file audits, etc.).
• Develop, manage and continuously improve the audit and assurance schedule
  .
• Analyse audit outcomes, identify themes/risks, initiate remedial actions and track completion.
• Act as the senior escalation point for complex or sensitive compliance queries.
• Produce assurance reports and exception analyses for the TSS Strategy Lead, Head of Temporary Staffing and senior managers
  .

• Produce dashboards, exception reports and trend analysis (routine and ad hoc).
• Interpret complex patterns, highlighting risks, gaps or deteriorations in compliance metrics.
• Conduct data quality audits across ESR, Health Roster, TRAC, Locum’s Nest, Image Now and other systems.
• Optimise data collection, workflows and SOPs
  ; collaborate with BI on definitions and methods to ensure robust, accurate reporting
  .

• Provide day-to-day supervision, direction and quality assurance for Band 3 Administrator(s).
• Monitor workflow, allocate tasks, and ensure adherence to KPIs and statutory timescales
  .
• Provide training/support to colleagues and agency partners; ensure consistent onboarding and ongoing checks
  .

• Serve as the specialist point of contact for compliance, governance and regulatory advice.
• Build effective relationships across Workforce, BI, Recruitment, Payroll, Education, clinical areas, agencies and external partners
  .
• Present compliance intelligence in meetings and represent TSS in relevant forums.
• Provide clear guidance on complex/sensitive compliance decisions
  .

• Identify process weaknesses and implement improved workflows
  .
• Draft/update SOPs, assurance documents and guidance
  .
• Support transformation projects: reporting improvements and system optimisation
  .

• Communication: Prepare briefings, assurance papers, exception reports; ensure consistent messaging across stakeholders.
• Analytical/Judgement: Assess complex/borderline cases, recommend mitigations and escalation routes; develop/apply audit tools and quality metrics
  .
• Planning/Organising: Balance competing deadlines and unpredictable workloads; plan audit schedules and reporting timetables.
• Policy/Service Development: Ensure all checks meet NHS Employment Check Standards
  ; contribute to policy updates and propose SOP changes aligned to national standards and audit findings.
• Resources: Promote digital, sustainable working
  ; ensure safe use of equipment.
• HR/Training: Provide routine HR guidance on onboarding/compliance;
  supervise TSS administrators and ensure KPI delivery; deliver training/updates.
• Information Governance: Maintain and improve compliance trackers/dashboards; ensure GDPR-compliant retention/archiving/deletion.
• R&D: Undertake surveys/audits; create/update spreadsheets/databases.
• Freedom to Act: Work autonomously within policies/SOPs, escalating only complex/high-risk issues; act as the Trust’s specialist for bank/agency compliance governance.
• Effort: Manage deadlines in a high-pressure, variable workload
  ; handle sensitive conversations professionally; significant DSE use
  —foll…