Receptionist - Bank

Job Description

Receptionist (Bank Hours) Queensmount Care Home, 18 Queens Park West Drive, Bournemouth BH8 9DA
Bank Hours Required £12.60 Per hour.

We make health happen. At Bupa we support those when they need it the most. Our care homes deliver person-centred care, supporting independence and honouring choice to help residents live their best lives.

• Act as the first point of contact for all visitors to the home.
• Manage new enquiries.
• Provide advice and support both face to face and over the phone.
• Conduct show-arounds within the care home.
• Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing.
• Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed.

Experience as a Receptionist with excellent customer service. Friendly manner face to face and over the phone. Approachable, organised, strong relationships with residents, families and internal teams. Dedicated and efficient with an ability to handle a varied workload, caring attitude underpins everything you do.

• Flexible working patterns to fit around you.
• Comprehensive induction (fully paid).
• Free meal on every shift.
• DBS Check and Uniform provided and paid for by Bupa.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK.

Bupa is a health insurer and provider with no shareholders, our customers are our focus. We champion diversity and represent communities. Bupa is a Level 2 Disability Confident Employer. We make health happen by being brave, caring and responsible in everything we do. We encourage all applications from people with diverse backgrounds and experiences.

This role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Full time

Queensmount