Scheme Manager, AD WARRIOR

Scheme Manager

Location:

Bournemouth
Salary: £19,656 per annum
Vacancy Type:
Permanent, Part Time (30 hours per week)
Expiry date: 09 February 2026

Are you passionate about helping people live independently in a safe and supportive environment? The organisation is looking for a proactive and caring individual to join the team, located in the desirable Westbourne area of Bournemouth.

As Scheme Manager, you’ll be the friendly face of the scheme, supporting the Delivery Manager with day‑to‑day operations and ensuring residents feel safe, supported, and empowered to live independently.

You’ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure compliance standards are met and consistently high levels of service are delivered. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you’ll be confident in taking appropriate action to ensure residents’ wellbeing is always prioritised.

• Experience in housing or customer-facing roles
• Strong IT skills (Microsoft Office) and a willingness to learn new systems
• Excellent record‑keeping and attention to detail
• A self‑starter with great organisational skills and a passion for helping others
• A clear communicator who works well with residents, colleagues, contractors, and external agencies
• A practical problem‑solver who delivers high‑quality work and meets deadlines
• Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references, and possession of a valid Right to Work document.

The organisation is a leading housing provider, managing around 40,000 homes and serving 93,000 customers across a portfolio of affordable properties for general rent, shared ownership, and sale, alongside specialist accommodation and an ambitious house‑building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market.

They are looking for like‑minded people to join a team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile, and commercial, and who want to make a difference and transform people’s lives.

The organisation is a Disability Confident Employer and is working towards accreditation as a Disability Confident Leader, allowing them to record and report on disability, mental health, and wellbeing in the workplace to better support colleagues. They have also achieved accreditation as an Advanced Employer for the Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and are working towards Menopause Friendly accreditation.

The organisation reserves the right to bring the closing date forward should enough quality applications be received prior to the advertised closing date.

To apply, if you feel you are a suitable candidate and would like to work for the organisation, please click apply.