Clinical Manager Sexual Assault Referral Centre; SARC

We are looking for an experienced and compassionate Clinical Manager to lead our Sexual Assault Referral Centre (SARC) service.

This pivotal role involves managing and coordinating the delivery of ahigh-quality, 24/7 forensic and healthcare service for victims of rape andsexual assault ensuring care is delivered with empathy, professionalism, andin line with national guidelines and contractual requirements.

You will be responsible for leading a dedicatedmultidisciplinary team, maintaining clinical governance standards, overseeingservice development, and ensuring compliance with CQC and other regulatoryframeworks.

• Lead and manage the SARC team to deliver high-quality, patient-centred services.
• Oversee clinical governance, audits, training, and quality assurance activities.
• Act as the CQC Registered Manager ensuring service compliance and safety.
• Promote and represent the SARC service to partner agencies and stakeholders.
• Manage budgets, staffing, rotas, and performance in line with contractual obligations.
• Investigate and respond to incidents and complaints with professionalism and care.
• Carry out forensic examinations when required, adhering to FFLM, NMC, and PHL Group guidelines.
• Act as the Safeguarding Lead
  , ensuring all concerns are managed in line with policy.
• Support and develop team members through supervision, appraisals, and training.

PHL Group was foundedin 2009 by a team of commercial partners and experienced General Practitioners with a clear vision of providing services that would contribute to and benefit the local healthcare economy. PHL (formerly known as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolved from the former Out of Hours model, for localities in Hampshire and the Isle of Wight. All of the core services which look after patients with an urgent healthcare need are joined up together, and PHL work closely with system partners such as South Central Ambulance Service.

The services we operate include call handling,telephone clinical assessment, out of hours home visiting services and some face-to-face Primary Care appointments services in Hampshire. In 2021 a newly formed

Healthcare Division was created and incorporates PHLs Urgent Care, Primary Care and Youla Care Concierge Services. The new division combines PHL'shealthcare operations into one team and utilises internal and external resources efficiently to achieve our organisations vision: to be an innovative healthcare enabler, known for providing a range of high-quality care.

PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation.

To lead, manage and coordinate the delivery of the SARC service in accordance with Contractual Obligations, National guidelines and Local Targets, and play a pivotal role in its continued development within budgetary restraints. To provide acute forensic examinationsfor victims of rape and sexual assault in accordance with PHL Group,FFLM and NMC guidelines and the NMC code of conduct.

• To effectively lead, manage and co-ordinate the SARC team inthe delivery of the SARC service which aims to improve Healthand Criminal Justice outcomes for victims of sexual assault in accordance with Contractual obligations, National guidelines andlocal targets.
• To evaluate and assess provision of service feeding back monthlydate and annual reports to Commissioners, Stakeholders andPHL Group.
• To implement changes in practice when required and work towards continuous improvement within budgetary restraints.
• To promote the SARC service with partner agencies, other professionals and the community.
• Investigate any complaints and instigate appropriate responseand action with support of Director of Operations.
• To lead Clinical Governance activity within the SARC Team,including training, clinical audit, and managing clinical incidents and complaints.
• To be the CQC Registered Manager for the Service and ensure compliance
• To ensure the secure storage of forensic…