Landlord Liaison Officer

3 days ago Be among the first 25 applicants

This range is provided by Hatched Recruitment Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from Hatched Recruitment Group

We are looking for a Landlord Liaison Officer to support people in housing need to access and sustain private rented sector accommodation. You will act as a key contact for landlords, provide tenancy advice, administer financial assistance schemes, and help secure sustainable tenancies.

• Manage tenancy deposit loans and bond schemes, including financial assessments and repayment monitoring
• Maintain relationships with private landlords and key stakeholders
• Assess accommodation suitability and provide tenancy support
• Ensure compliance with legal, data protection, and financial requirements
• Maintain accurate records and contribute to policy and service development

• Effective communication, negotiation, and problem-solving skills
• Fluent in English, able to work independently
• Experience in customer service, housing, or related fields
• Competent in Microsoft Office

• Full-time, 37 hours per week
• Hybrid working – minimum 3 days in office
• Parking available (subject to charge)
• Travel required (public transport or valid UK driving licence)
• Home visits may involve stairs and steps

Associate

Temporary

Public Relations and Customer Service

Government Administration, Government Relations Services, and Housing Programs