Field Service Engineer

Working from home, you will receive daily appointments via a tablet device. Alongside this, your van will be stocked overnight by our couriers.

• You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics and commissioning to warranty and contract customers.
• You will be capable of delivering excellent customer service and top-quality solutions.
• Whilst full product training will be given, you will be confident in your diagnostics skills.

On a daily basis you’ll be responsible for:

• Visiting customer properties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing.
• Providing excellent customer service through effective communication.
• Managing your workload of daily appointments via a tablet device.
• Managing your van stock by ensuring all old faulty parts and good stock for credit are returned as well as receiving new stock which is delivered overnight and placed in their locations in the rear load space of your van.

About you:

We want to make sure you’re set up for success in our mission. To be successful in your application you’ll…

Field Service Engineer
• Bournemouth, ENG, UK