Customer Service Advisor

Overview

Join our team as a Customer Service Advisor at Zest! Are you ready to embark on a career that rewards your communication skills, multitasking abilities, and passion for providing outstanding customer service? Zest is eagerly looking for a Customer Service Advisor to join our dedicated team.

• 💰 Competitive salary of £25,000
  , plus bonus
• ✈️ 22 days holiday (rising to 27 with tenure) + bank holidays off!
• 🕒 Full-time 37.5 hours per week (rotational Saturday shifts)
• 💵 Wages paid weekly, so every Friday is payday!
• 🏖️ Modern offices in Bournemouth, spend your breaks at the beach!
• 🍕 Onsite chef and subsidised meals
• 🙌 Regular social events to connect with your peers
• 🎮 Onsite pool table and Nintendo Switch for downtime
• 📚 Comprehensive training and coaching
• 👩💼 Health cash plan, virtual GP, counselling and wellbeing support

As our new Customer Service Advisor
, you will receive full training and support to engage with our customers, through inbound and outbound calls, to provide solutions and support for appliance repair and care.

• Proven experience in a customer service environment.
• Exceptional communication skills, both verbal and written.
• Strong problem-solving skills, with the ability to think on your feet.
• An empathetic approach to handling customer needs and concerns.
• A positive attitude and the ability to adapt to changing circumstances.
• Commitment to teamwork and contributing to a collaborative environment.
• A desire to learn, grow, and take on new challenges.

• Job role:
  
  Full time, Office Based

All applications will receive a response within 7 days.